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Type :thesis
Subject :HG Finance
Main Author :Obaid, Alantali Ali
Title :Effects of organizational commitment, employee motivation and employee participation on employee performance in the United Arab Emirates banking sector
Place of Production :Tanjong Malim
Publisher :Fakulti Pengurusan dan Ekonomi
Year of Publication :2023
Corporate Name :Universiti Pendidikan Sultan Idris
PDF Guest :Click to view PDF file

Abstract : Universiti Pendidikan Sultan Idris
This study aimed to investigate the effects of organizational commitment, employee motivation, and employee participation on employee performance in the United Arab Emirates banking sector and examine the mediating effects of intrinsic and extrinsic motivation as well as the moderating effect of employee participation on relationships. Using a simple random sampling technique, a sample of 350 UAE bank employees was selected. This study adopted a quantitative approach and questionnaires were used to collect data from the respondents. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to analyse the data. The findings revealed that at 0.05 significance level, affective commitment (β=0.408, t-value=6.840, p=0.001), continuance commitment (β=0.223, t-value=4.914, p=0.001), intrinsic motivation (β=0.174, tvalue= 2.344, p=0.001), and extrinsic motivation (β=0.185, t-value=2.912, p=0.001) have significant and positive effects on employee performance, but not normative commitment (β=-0.104, t-value=1.423, p>0.05). Extrinsic motivation significantly mediates the relationships between affective (p=0.018), continuance (p=0.014), and normative commitment (p=0.006) with employee performance, while intrinsic motivation significantly mediates the relationships between affective (p=0.024), and normative commitment (p=0.021) with employee performance. Employee participation only significantly moderates the relationship between continuance commitment and employee performance (p=0.034). In conclusion, affective and continuance commitment, and intrinsic and extrinsic motivation need to be increased to enhance employee performance in the UAE banking sector, and the difference in employee participation needs to be considered to ensure the effect of organizational commitment on employee performance. By implication, the findings shed light on how the management in the banking sector could improve employee performance through the roles of employee motivation and organizational commitment.

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