The distribution of failure in medical and health insurance claim: the implications of multiple binary logistic regressions

Norimah Rambeli @ Ramli

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Type :	article
Subject :	HG Finance
ISSN :	1738-3110
Main Author :	Norimah Rambeli @ Ramli
Additional Authors :	Norasibah Abdul Jalil Nooraisah Katmun @ Katmon Asmawi Haji Hashim Emilda Hashim Mohamad Rohieszan Ramdan
Title :	The distribution of failure in medical and health insurance claim: the implications of multiple binary logistic regressions

Place of Production :	Tanjung Malim
Publisher :	Fakulti Pengurusan dan Ekonomi
Year of Publication :	2023
Notes :	Journal of Distribution Science
Corporate Name :	Universiti Pendidikan Sultan Idris
HTTP Link :	Click to view web link

Abstract : Universiti Pendidikan Sultan Idris

Purpose: Ownership of insurance policy among Malaysians is growing, especially since the Covid-19 pandemic at the end of 2019. The aim of this study is to examine the effects of economic and non-economic factors that may contribute to incidence of failures in medical and health insurance claims. Research design, data and methodology: This study used primary data with samples collected in an online survey involving 210 respondents, in Perak State. By adopting the Howards-Sheth consumer behavior theory, the multiple binary logistic regressions were used. Results: The study established that income, saving and prior experience is the significant factors effecting the incidence of claim failures in at least 95 percent cases. This is supported by the Howards-Sheth consumer behavior theory. When the odds ratio value of income is at 47.84 percent, insurance claim will have less probability of success. At a certain income level, the probability of failure in insurance claim will be lower. Conclusions: The study confirms that an increase in income will increase the probability success rate in insurance claim. Yet, rising income, the probability of the insurance policyholder to fail in insurance premium payment will be reduced. In conclusion, an increase in income of the policyholder is expected to reduce the probability of failure in insurance claims. Copyright: The Author(s)

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