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Type :article
Subject :L Education (General)
Main Author :Kamarul Bahari Yaakub
Additional Authors :Azeez, Reyath Thea
Title :The relationship between management information systems and total quality management: a survey study at Missan Oil Company in Iraq
Place of Production :Tanjong Malim
Publisher :Fakulti Pengurusan dan Ekonomi
Year of Publication :2019
Corporate Name :Universiti Pendidikan Sultan Idris

Abstract : Universiti Pendidikan Sultan Idris
Problem statement: The aim of this research is an endeavor to examine the relationship between Management Information System (MIS) and Total Quality Management (TQM) at Missan Oil Company in Iraq. Approach: The quantitative method used the questionnaire-survey and structural equation modeling (SEM).A total of 250 questionnaires was distributed and a high rate of return (87.6%) has been achieved. After initial data screening, 201 responses were utilised to analysis the final data. Results: MIS indicators, namely system quality, information quality, use MIS, user satisfaction and net benefits are directly linked with the TQM. Conclusion/Recommendations: Findings of this study are useful for the Iraqi oil sector to enhance the application of TQM through the use of appropriate MIS indicators

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