Counsellor's resilience as a moderator in the relationship between emotional intelligence and self-efficacy among trainee counsellors

Mazidah Mohd Dagang

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Type :	article
Subject :	BF Psychology
Main Author :	Mazidah Mohd Dagang
Additional Authors :	R. Zirwatul Aida R. Ibrahim Azlina Abu Bakar Siti Nazilah Mat Ali Zuhda Husain Ruhani Mat Min
Title :	Counsellor's resilience as a moderator in the relationship between emotional intelligence and self-efficacy among trainee counsellors

Place of Production :	Tanjong Malim
Publisher :	Fakulti Pembangunan Manusia
Year of Publication :	2020
Corporate Name :	Universiti Pendidikan Sultan Idris

Abstract : Universiti Pendidikan Sultan Idris

This study aims to identify the emotional intelligence, resilience and self-efficacy of trainee counsellors who have taken internship courses at the selected organisations. Emotional intelligence plays an important role in assisting counsellor trainees to provide effective counselling services (Clemons, 2017) and is also linked to the counsellors’ ability to provide effective counselling services by applying counselling skills in the session. Therefore, the main purpose of this study is to identify emotional intelligence and self-efficacy of counsellor trainees as well as to determine resilience as a moderator between emotional intelligence and self-efficacy in trainee counsellors. A questionnaire was distributed to 118 respondents at public universities (UA) which offer counselling programs. In order to measure emotional intelligence, the Emotional Intelligence Self-Description Inventory (EISDI) questionnaire developed by Groves et al., (2008) was used. Trainee counsellors resilience was measured using the Resilience Scale by Wagnild and Young (2003), while trainee counsellors self-efficacy was measured using the Counsellor Activities Self Efficacy Scale by Lent, Hill & Hoffman (2003). These three questionnaires were translated using the back to back translation method. The findings show that the level of resilience and self-efficacy among trainee counsellors is moderate, while their level of emotional intelligence is high. Pearsons' analysis shows that emotional intelligence has a positive relationship with selfefficacy. However, self-efficacy does not have a buffer affect in the relationship between emotional intelligence and self-efficacy. The findings of this study are expected to be the starting point for producing exercises that emphasise emotional intelligence and counsellor’s selfefficacy.

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