UPSI Digital Repository (UDRep)
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Abstract : Universiti Pendidikan Sultan Idris |
This study was conducted to explore the impact of soft skills on the employability of
graduates and employees in technology industry companies of Malaysia. The objectives
of this study are identifying the soft critical skills required by the technology industry
sector in Malaysia based on Fuzzy Delphi Analysis, investigating the impact and
importance of soft skills on employability and define the most influencing soft skills,
and developing a new model which includes the soft skills factors that impact
employability. This study was conducted based on a few theories in three domains: soft
skills relationship with employability domain, second, soft skills and employability
assessment domain, and third, soft skills model and instrument development domain.
The leading theory that supports this study is the human capital theory. This study was
based on a multi-method research approach. The first method was the Fuzzy Delphi
method, which was utilised to identify soft critical skills through the preliminary study.
The outcome of the preliminary study produced ten soft critical skills with the
employability to form the study framework, namely: Communication Skills,
Motivation, Teamwork, Integrity, Trust, Honesty, Attitude, Learnability,
Responsibility, Innovation, and Employability. The second method was the Partial
Least Square Structural Equation Modelling (PLS-SEM) to measure the influence of
soft skills on employability of graduates in the technology industry sector of Malaysia.
The data sample was collected from employees in two companies, namely Intel
corporation and Analog Devices, that included 345 individuals selected based on a
stratified random sampling method. In conclusion, the findings confirmed the influence
of Communication Skills, Attitude, Integrity, Learnability, Motivation and Teamwork
on employability, and this indicated that these skills are the critical factors for
employability in Malaysian technology companies. The adoption of these soft skills
will be impactful in terms of finding jobs for graduates in Malaysia. |
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