UPSI Digital Repository (UDRep)
|Abstract : Universiti Pendidikan Sultan Idris|
|Public transport is a shared passenger transport service available for public use. Increased
population is accompanied by the increased demand for private vehicles. The exponential growth
in the number of private vehicles will result in negative impacts such as air pollution, excessive
noise, and traffic congestion. Additionally, customers’ perception on different aspects include
safety, operation or time, comfortable and cleanness of public transportation also essential in
affecting their mode of choice when travelling. The public transport that discuss in this paper is
light rail transit. This paper intends to investigate the main purpose of using light rail transit and
elucidate the public perspective of the light rail transit via factor analysis and correlation analysis.
A questionnaire with five-point Likert scale was designed, and data were randomly selected from
200 light rail transit users in Kuala Lumpur, Malaysia. The results revealed that majority of the
customers use light rail transit to college, school or university. Moreover, most of the users satisfy
with the safety, operation, cost, comfortable and cleanness of the light rail transit. This can be
concluded that light rail transit provides mobility and choice for everyone in the context of
efficiency, health and safe, affordability, accessibility, and environmental friendliness.|
Bluman, A. G. (2017). Elementary Statistics: A Step By Step Approach 10th Edition. New York: McGraw-Hill Education.
Fisher WPJr (2007), Rasch Measurement Transaction. Transaction of the Rasch Measurement SIG American Educational Research Association 21(1), 1095.
Gorsuch, R. L. (2015). Factor Analysis Classic Edition. New York: Taylor and Francis.
Hair, Jr. J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate data analysis (7th Ed.). United States: Prentice-Hall.
Khalid UA, Bachok S, Osman MM & Ibrahim M (2014), User Perceptions of Rail Public Transport Services in Kuala Lumpur. Procedia Social and Behavioral Sciences 153(16), 566-573.
Susilawati, M., & Nilakusmawati, D. P. E. (2017). Study on the factors affecting the quality of public bus transportation service in Bali Province using factor analysis. Journal of Physics: Conference Series, 855(1), 1-7.
Tavakol, M., & Dennick, R. (2011). Making Sense of Cronbach’s Alpha. International Journal of Medical Education, 2, 53-55.
|This material may be protected under Copyright Act which governs the making of photocopies or reproductions of copyrighted materials.|
You may use the digitized material for private study, scholarship, or research.