A preliminary finding of organization citizenship behaviour and job satisfaction among special education teachers

Suriani Abdul Hamid

QR Code Link :
Type :	article
Subject :	LC Special aspects of education
ISSN :	222-6990
Main Author :	Suriani Abdul Hamid
Additional Authors :	Suzyanty Mohd Shokory Marinah Awang Khalip Musa
Title :	A preliminary finding of organization citizenship behaviour and job satisfaction among special education teachers

Place of Production :	Tanjong Malim
Publisher :	Fakulti Pengurusan dan Ekonomi
Year of Publication :	2021
Corporate Name :	Universiti Pendidikan Sultan Idris

Abstract : Universiti Pendidikan Sultan Idris

This study aimed to identify organizational citizenship behaviors and job satisfaction among special education teachers. This study utilised a quantitative approach with the survey method. Questionnaires were used as an instrument to collect research data from a sample of Special Education Integration Program teachers in the state of Perak, Malaysia. Overall, the preliminary findings showed that organizational citizenship behavior and job satisfaction among special education teachers were at a high level. It was also found that there existed a positive relationship between organizational citizenship behavior and job satisfaction. Findings from this study may contribute to the existing literature as well as provide empirical evidence related to organizational citizenship behavior and job satisfaction among special education teachers. In addition, the findings of this study were also expected to provide useful information to the State Department of Education regarding the organizational citizenship behavior practiced by special education teachers and how it affected their job satisfaction. Thus, appropriate strategies could be implemented at the school level and the State Education Department so that an effective and efficient education system could be implemented. Keywords: Organization Citizenship Behavior, Job Satisfaction, Special Education Programme, Malaysia

References

Amira, I., Fatimah, WATI, H., Shahrazad, W. S., & Ariff, M. I. (2020), The role of organizational citizenship behavior as a mediator in the effect of work passion factors on organizational commitment among teachers in Selangor. International Journal of Psychosocial Rehabilitation, 24 (4), 4268-4287.

Ariffin, J. B. (2014). Keadilan organisasi, tingkah laku kewarganegaraan organisasi dan kepercayaan di sekolah rendah utara Semenanjung Malaysia (Unpublished Doctoral thesis). Universiti Sains Malaysia.

Choong, Y. O., Yunus, J., & Yusof, J. (2016), The importance of organizational citizenship behaviour in Malaysia Education, International Journal of Academic Research in Business and Social Sciences, 6 (11), 740-746.

Fatimah, O., Amiraa, A. M., & Halim, F. W. (2011). The relationship between organizational justice, organizational citizenship behavior and job Satisfaction. Pertanika Journal of Social Sciences & Humanities, 19, 115-121.

Fitrio, T., Apriansyah, R., Utami, S., & Yaspita, H. (2019). The effect of job satisfaction to organizational citizenship behavior (OCB) mediated by organizational commitment. International Journal of Scientific Research and Management, 7(09), 1300-1310.

Hair, J. F., William C. B., Barry J. B., Rolph E. A., & Tatham, R. L. (2010). Multivariate data analysis: A global perspective (7th Eds.). New York Person Education Inc.

Hashim, S., & Marappan, S. V. (2011). Kepuasan kerja dalam kalangan guru di sekolah-sekolah jenis kebangsaan (Tamil), daerah Kulai. Journal Pendidikan. Universiti Teknologi Malaysia (Unpublished).

Hassan, J., & Abdul Wahab, J. (2017), kepuasan kerja dalam kalangan guru di sekolah menengah zon Bangsar, Seminar Serantau 2017, Universiti Kebangsaan Malaysia. Retrieved from https://seminarserantau2017.files.wordpress.com/2017/09/48-norhazwani-hassan.pdf

Ibrahim, M. A., Wan Sulaiman, W. S., & Hafidz, M. S. W. (2018). Tingkah laku kewargaan organisasi sebagai mediator dalam hubungan di antara kepuasan kerja dan komitmen organisasi terhadap prestasi tugas dalam kalangan pensyarah universiti. Sains Humanika, 10(3), 47-56. https://doi.org/10.11113/sh.v10n3.730

Jameel, A. S., Hamdi, S. S., & Massoudi, A. H. (2021). The role of transformational and transactional leadership as predictors of organizational citizenship behavior in education system. Cihan University-Erbil Journal of Humanities and Social Sciences, 5(1), 56-62.

KPM akan tambah guru Pendidikan Khas (2019). Sinar Harian. https://www.sinarharian.com.my/article/7856/BERITA/Nasional/KPM-akan-tambah-guru-pendidikan-khas

MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1993). The impact of organizational citizenship behavior on evaluations of salesperson performance. Journal of Marketing, 57(1), 70-80.

Mohamad, J., & Yaacob, N. R. N. (2013). Kajian tentang kepuasan bekerja dalam kalangan guru-guru pendidikan khas (a study on job satisfaction among special Education teachers). Asia Pacific Journal of Educators and Education, 28, 103-115.

Norazmi, M. N., Zaid, M., & Abdul Rasid, A. R. (2020). Relationship between headmasters' leadership, task load on Special Education Integration Programme teachers' job satisfaction. Universal Journal of Educational Research, 8(8), 3398 - 3405. DOI: 10.13189/ujer.2020.080813

More special education teachers needed (2018). New Straits Times. https://www.nst.com.my/news/nation/2018/07/387900/more-special-education-teachers-needed Muthuraman, S., & Al-Haziazi, M. (2017). Examining the factors of organizational citizenship behaviour with reference to corporate sectors in Sultanate of Oman. International Review of Management and Marketing, 7(1), 413-422.

Naseem, K. (2005). Hubungan burnout dan kepuasan kerja: Tinjauan di kalangan kaunselor sekolah menengah di daerah Johor Bahru (Unpublished Master’s thesis). Universiti Teknologi Malaysia.

Nasra, M. A., & Heilbrunn, S. (2016). Transformational leadership and organizational citizenship behavior in the Arab educational system in Israel: The impact of trust and job satisfaction. Educational Management Administration & Leadership, 44(3), 380-396.

Nor, M. Z. I., Jamalul Lail, A. W., Ruzita, M. H., (2016). Kepuasan kerja guru dan perbezaannya berdasarkan pencapaian sekolah. Jurnal Personalia Pelajar, 19 (1), 49-54.

Oplatka, I. (2009). Organizational citizenship behavior in teaching: The consequences for teachers, pupils, and the school. International Journal of Educational Management, 23 (5), 375-389.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books/DC Heath and Com. Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10(2), 85-97.

Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107-142.

Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3): 513–563. Raso, R. (2014). Stres Dan Kepuasan Kerja Guru Pendidikan Khas Di Daerah Johor Bahru (Unpublished Master’s thesis). Universiti Teknologi Malaysia.

Shamsuddin, S. H., Mohamad, S. I. S., & Hashim, Z. (2020). Relationship of Servant Leadership Towards Organizational Citizenship Behaviour (OCB) and Job Satisfaction Among Teachers: A Review of Literature. International Journal of Politics, Publics Policy and Social Works, 2 (7), 79-92.

Sharma, V., & Jain, S. (2014). A scale for measuring organizational citizenship behavior in manufacturing sector. Pacific Business Review International, 6(8), 57–62.

Strydom, L., Nortjé, N., Beukes, R., Esterhuyse, K., & van der Westhuizen, J. (2012). Job satisfaction amongst teachers at special needs schools. South African Journal of Education, 32(3), 267-278.

Thurayya, O. (2007). Hubungan burnout dengan kepuasan kerja di kalangan staf Jabatan Agama Johor. (Unpublished Master’s thesis). Universiti Teknologi Malaysia.

Tugimin, A. J., Saadan, R., Yusof, M. N., & Hasan, H. (2009). Perkaitan persepsi terhadap organisasi dengan kepuasan kerja dalam kalangan Guru Penolong Kanan Sekolah Menengah Negeri Melaka. Journal of Human Capital Development, 2(1), 65-75.

Weiss, D. J., Davis, R. V., England, G. W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. The University of Minnesota Press, Minneapolis.

Yavuz, M. (2018). Examination of the job satisfaction of teachers working with individuals in need of special education with regard to certain variables. Journal of Education and Training Studies, 6(7), 73-85.

Yilmaz, K., & Taşdan, M. (2009). Organizational citizenship and organizational justice in Turkish primary schools. Journal of Educational Administration, 47(1), 108–126.

This material may be protected under Copyright Act which governs the making of photocopies or reproductions of copyrighted materials.
You may use the digitized material for private study, scholarship, or research.

Back to previous page