An investigation on supervisor-subordinate relationships: interpersonal mistreatment and conflict management styles

Nurul Ain Hidayah Abas

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Type :	thesis
Subject :	HM Sociology
Main Author :	Nurul Ain Hidayah Abas
Title :	An investigation on supervisor-subordinate relationships: interpersonal mistreatment and conflict management styles

Publisher :	Fakulti Pembangunan Manusia
Year of Publication :	2015
Notes :	doctoral
Corporate Name :	Universiti Pendidikan Sultan Idris
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Abstract : Universiti Pendidikan Sultan Idris

This dissertation seeks to investigate the importance of supervisor-subordinate relationships on subordinates' organizational attitudes and well-being. Prior research on this relationship has been conducted, and consistently and extensively examines the effects of supervisors' perceived attitudes and behaviors on organizational work-related outcomes. The majority of this work emphasizes communication (e.g., Bisel, Messersmith, & Kelley, 2012; Czech & Forward, 2013; Forward, Czech, & Lee, 2011), performance (Campbell & Swift, 2006; Dunegan, Uhl-Bien, & Duchon, 2002; Wakabayashi, Chen, & Graen, 2005; Wang,Law, Hackett, Wang, & Chen, 2005) and trust (Gomez, & Rosen, 2001; Knoll & Gill, 2011; Paille, Grima, & Bernardeau, 2013). Despite this abundance of research, more is required to investigate the supervisor-subordinate relationship and specifically the assessment (positive vs. negative) of this interaction on well-being, since the examination of 'soft outcomes' is critically needed (e.g., De Dreu & Beersma, 2005; Spector & Bruk-Lee,2008).

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