|
UPSI Digital Repository (UDRep)
|
|
| ||||||||||||||||||||||||||
| Abstract : Universiti Pendidikan Sultan Idris |
| This study aimed to evaluate job-related affective well-being, perceived supervisor support and positive feedback as contributing factors to work engagement of lecturers in the context two countries in the South East Asia. A total of 134 lecturers of one university in Malaysia and one university in Indonesia were recruited through simple random sampling. The research instruments were Job Affective Well-Being Scale, Survey of Perceived Supervisor Support and Utrecht Work Engagement Scale, while the statement of positive feedback was given in a hardcopy form or via personal e-mail. Multiple regression analysis showed that job affective well-being (? = 0.49, p = .01) and perceived supervisor support (? = 0.27, p = .01) made significant contribution to the prediction of work engagement. However, positive feedback statement (? = 0.02, p = .75) was not a significant predictor of work engagement. Therefore, a better strategy of the implementation of positive feedback should be considered in future so that the factor of why positive feedback may not have contributed to work engagement of lecturers can be indicated. Moreover, future studies should incorporate the elements of trust and respect in supervisory support to explore their roles in maintaining employee?s work engagement at workplace. The main implication of this research is it that the management of tertiary education should practice measures to increase perceived supervisor?s support among lecturers so that there will be more engagement at workplace. Contributing to Lecturers? Work Engagement |
| References |
Adil, A., & Kamal, A. (2016). Impact of psychological capital and authentic leadership on work engagement and job related affective well-being. Pakistan Journal of Psychological Research, 31(1), 01-21. Retrieved from www.scopus.com Agbionu, U. C., Anyalor, M., & Nwali, A. C. (2018). Employee engagement and performance of lecturers in nigerian tertiary institutions. Journal of Education and Entrepreneurship, 5(2), 69-87. Retrieved from www.scopus.com Ajibola, K. S., Mukulu, E., & Simiyu, A. (2019). Performance appraisal and employee engagement: Does tenure matters? evidence from south-west nigeria. Quest Journal of Management and Social Sciences, 1(2), 146-164. Retrieved from www.scopus.com Alzyoud, A. A. Y., Othman, S. Z., & Isa, M. F. M. (2015). Examining the role of job resources on work engagement in the academic setting. Asian Social Science, 11(3), 103-110. doi:10.5539/ass.v11n3p103 Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. doi:10.1037/ocp0000056 Bakker, A. B., Rodríguez-Muñoz, A., & Sanz Vergel, A. I. (2016). Modelling job crafting behaviours: Implications for work engagement. Human Relations, 69(1), 169-189. doi:10.1177/0018726715581690 Baran, M., & Sypniewska, B. (2020). The impact of management methods on employee engagement. Sustainability (Switzerland), 12(1) doi:10.3390/SU12010426 Basińska, B. A., Gruszczyńska, E., & Schaufeli, W. B. (2014). Psychometric properties of the polish version of the job-related affective well-being scale. International Journal of Occupational Medicine and Environmental Health, 27(6), 993-1004. doi:10.2478/s13382-014-0329-x Capitulo, K. L., Cornelio, M. A., & Lenz, E. R. (2001). Translating the short version of the perinatal grief scale: Process and challenges. Applied Nursing Research, 14(3), 165-170. doi:10.1053/apnr.2001.22377 Chen, S., Westman, M., & Hobfoll, S. E. (2015). The commerce and crossover of resources: Resource conservation in the service of resilience. Stress and Health, 31(2), 95-105. doi:10.1002/SMI.2574 Chen, Z. -., & Wang, H. -. (2017). Abusive supervision and employees’ job performance: A multiple mediation model. Social Behavior and Personality, 45(5), 845-858. doi:10.2224/sbp.5657 Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89-136. doi:10.1111/j.1744-6570.2010.01203.x De Ocampo, R. C., Danao, H. N., & Peña, A. M. (2018). The relationship of perceived organizational support and perceived supervisor support to work engagement among BPO-RPO employees. International Journal of Advanced Research and Publications, 2(9), 97-105. Retrieved from www.scopus.com Diener, E., Thapa, S., & Tay, L. (2020). Positive emotions at work. Annual Review of Organizational Psychology and Organizational Behavior, 7, 451-477. doi:10.1146/annurev-orgpsych-012119-044908 Doğru, Ç. (2018). The relationship between perceived support and innovative behavior: Analyzing the mediating role of work engagement. Journal of Business Research-Turk, 10(2), 384-402. Retrieved from www.scopus.com Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507. doi:10.1037/0021-9010.71.3.500 Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565-573. doi:10.1037/0021-9010.87.3.565 Faskhodi, A. A., & Siyyari, M. (2018). Dimensions of work engagement and teacher burnout: A study of relations among iranian EFL teachers. Australian Journal of Teacher Education, 43(1), 78-93. doi:10.14221/ajte.2018v43n1.5 Fisher, C. D., & Ashkanasy, N. M. (2000). The emerging role of emotions in work life: An introduction. Journal of Organizational Behavior, 21(2), 123-129. doi:10.1002/(SICI)1099-1379(200003)21:2<123::AID-JOB33>3.0.CO;2-8 Ghenghesh, P. (2013). Job satisfaction and motivation: What makes teachers tick? British Journal of Education.Society and Behavioral Science., 3(4), 456-466. Retrieved from www.scopus.com Goestjahjanti, S. F., Novitasari, D., Hutagalung, D., Asbari, M., & Supono, J. (2020). Impact of talent management, authentic leadership and lectures engagement on job satisfaction: Evidence from south east asian industries. Journal of Critical Reviews, 7(19), 67-88. Retrieved from www.scopus.com Gok, S., Karatuna, I., & Karaca, P. O. (2015). The role of perceived supervisor support and organizational identification in job satisfaction. Procedia-Social and Behavioral Sciences, 177(1), 38-42. Retrieved from www.scopus.com Gruneberg, M. M. (1976). Job Satisfaction: A Reader, Retrieved from www.scopus.com Gulzar, S., & Teli, M. R. (2018). A study of academic staff in higher education. Arabian J.of Business and Manage.Review, 8(2), 1-3. Retrieved from www.scopus.com Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. doi:10.1016/0030-5073(76)90016-7 Hardavella, G., Aamli-Gaagnat, A., Saad, N., Rousalova, I., & Sreter, K. B. (2017). How to give and receive feedback effectively. Breathe, 13(4), 327-333. doi:10.1183/20734735.009917 Harini, S., Luddin, M. R., & Hamidah. (2019). Work life balance, job satisfaction, work engagement and organizational commitment among lecturers. Journal of Engineering and Applied Sciences, 14(7), 2195-2202. Retrieved from www.scopus.com Holland, P., Cooper, B., & Sheehan, C. (2017). Employee voice, supervisor support, and engagement: The mediating role of trust. Human Resource Management, 56(6), 915-929. doi:10.1002/hrm.21809 Ilies, R., & Judge, T. A. (2005). Goal regulation across time: The effects of feedback and affect. Journal of Applied Psychology, 90(3), 453-467. doi:10.1037/0021-9010.90.3.453 Iqbal, S., Tian, H., Akhtar, S., Ahmed, U., & Ankomah, F. (2020). Impacts of supervisor support on turnover intentions: Mediating role of job satisfaction. Asian Journal of Education and Social Studies, 6(3), 1-9. Retrieved from www.scopus.com Johari, J., & Yahya, K. K. (2016). Job characteristics, work involvement, and job performance of public servants. European Journal of Training and Development, 40(7), 554-575. doi:10.1108/EJTD-07-2015-0051 Kahneman, D., Diener, E., & Schwarz, N. (1999). Well-being: The Foundations of Hedonic Psychology, Retrieved from www.scopus.com Kim, W., Han, S. J., & Park, J. (2019). Is the role of work engagement essential to employee performance or 'nice to have'? Sustainability (Switzerland), 11(4) doi:10.3390/su11041050 Kong, Y., & Li, M. (2018). Proactive personality and innovative behavior: The mediating roles of job-related affect and work engagement. Social Behavior and Personality, 46(3), 431-446. doi:10.2224/sbp.6618 Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075-1079. Retrieved from www.scopus.com Lin, W. -., Tsai, P. -., Lin, H. -., & Chen, H. -. (2014). How does emotion influence different creative performances? the mediating role of cognitive flexibility. Cognition and Emotion, 28(5), 834-844. doi:10.1080/02699931.2013.854195 Ling, Y. L., & Soon, G. L. H. (2019). Feedback environment in the workplace: Implications for intrinsic motivation. Asian Journal of Social Science Research, 2(1), 1-10. Retrieved from www.scopus.com Mackey, J. D., Frieder, R. E., Brees, J. R., & Martinko, M. J. (2017). Abusive supervision: A meta-analysis and empirical review. Journal of Management, 43(6), 1940-1965. doi:10.1177/0149206315573997 Malik, S., & Noreen, S. (2015). Perceived organizational support as a moderator of affective well-being and occupational stress among teachers. Pakistan Journal of Commerce and Social Sciences, 9(3), 865-874. Retrieved from www.scopus.com Marthouret, E., & Sigvardsson, S. (2016). The effect of quick feedback on employee motivation and performance: A qualitative study on how to formulate effective feedback. Semantic Scholar, Retrieved from www.scopus.com Meilani, Y. F. C. P. (2017). Factoring employee engagement of full time lecturers [paper presentation]. Parahyangan International: 3rd Accounting & Business Conference 2017, Retrieved from www.scopus.com Michaelsen, L. K., & Schultheiss, E. E. (1989). Making feedback helpful. Journal of Management Education, 13(1), 109-113. doi:10.1177/105256298801300114 Nasurdin, A. M., Ling, T. C., & Khan, S. N. (2018). Linking social support, work engagement and job performance in nursing. International Journal of Business and Society, 19(2), 363-386. Retrieved from www.scopus.com Osborne, S., & Hammoud, M. S. (2017). Effective employee engagement in the workplace. International Journal of Applied Management and Technology, 16(1), 50-67. Retrieved from www.scopus.com Othman, A. K., Mahmud, Z., Noranee, S., & Noordin, F. (2018). Measuring employee happiness: Analyzing the dimensionality of employee engagement doi:10.1007/978-981-10-8612-0_90 Retrieved from www.scopus.com Ouweneel, E., Le Blanc, P. M., Schaufeli, W. B., & van Wijhe, C. I. (2012). Good morning, good day: A diary study on positive emotions, hope, and work engagement. Human Relations, 65(9), 1129-1154. doi:10.1177/0018726711429382 Pattnaik, S. C., & Panda, N. (2020). Supervisor support, work engagement and turnover intentions: Evidence from indian call centres. Journal of Asia Business Studies, 14(5), 621-635. doi:10.1108/JABS-08-2019-0261 Peng, J., He, Y., Deng, J., Zheng, L., Chang, Y., & Liu, X. (2019). Emotional labor strategies and job burnout in preschool teachers: Psychological capital as a mediator and moderator. Work, 63(3), 335-345. doi:10.3233/WOR-192939 Poon, J. M. (2011). Effects of abusive supervision and coworker support on work engagement. International Proceedings of Economics Development & Research, 22, 65-70. Retrieved from www.scopus.com Poortvliet, P. M., Anseel, F., & Theuwis, F. (2015). Mastery-approach and mastery-avoidance goals and their relation with exhaustion and engagement at work: The roles of emotional and instrumental support. Work and Stress, 29(2), 150-170. doi:10.1080/02678373.2015.1031856 Pradhan, S., & Jena, L. K. (2017). Effect of abusive supervision on employee’s intention to quit and the neutralizing role of meaningful work in indian IT organizations. International Journal of Organizational Analysis, 25(5), 825-838. doi:10.1108/IJOA-01-2017-1107 Pranitasari, D. (2019). The effect of managerial effectiveness, work environment,and team work on lecturer’s work engagement. International Journal of Innovative Technology and Exploring Engineering, 8(12), 2536-2542. doi:10.35940/ijitee.K1485.1081219 Robertson, I. T., & Cooper, C. L. (2010). Full engagement: The integration of employee engagement and psychological well-being. Leadership and Organization Development Journal, 31(4), 324-336. doi:10.1108/01437731011043348 Schaufeli, W. B., & Bakker, A. B. (2003). UWES - Utrecht Work Engagement Scale: Test Manual, Retrieved from www.scopus.com Shanock, L. R., & Eisenberger, R. (2006). When supervisors feel supported: Relationships with subordinates' perceived supervisor aupport, perceived organizational support, and performance. Journal of Applied Psychology, 91(3), 689-695. doi:10.1037/0021-9010.91.3.689 Shuck, B., & Reio Jr., T. G. (2014). Employee engagement and well-being: A moderation model and implications for practice. Journal of Leadership and Organizational Studies, 21(1), 43-58. doi:10.1177/1548051813494240 Siu, O. L., Bakker, A. B., & Jiang, X. (2014). Psychological capital among university students: Relationships with study engagement and intrinsic motivation. Journal of Happiness Studies, 15(4), 979-994. doi:10.1007/s10902-013-9459-2 Smithikrai, C. (2019). Antecedents and consequences of work engagement among thai employees. Journal of Behavioral Science, 14(3), 14-31. Retrieved from www.scopus.com Sprouls, K., Mathur, S. R., & Upreti, G. (2015). Is positive feedback a forgotten classroom practice? findings and implications for at-risk students. Preventing School Failure, 59(3), 153-160. doi:10.1080/1045988X.2013.876958 Swanberg, J. E., McKechnie, S. P., Ojha, M. U., & James, J. B. (2011). Schedule control, supervisor support and work engagement: A winning combination for workers in hourly jobs? Journal of Vocational Behavior, 79(3), 613-624. doi:10.1016/j.jvb.2011.04.012 Syptak, J. M., Marsland, D. W., & Ulmer, D. (1999). Job satisfaction: Putting theory into practice. Family Practice Management, 6(9), 26-30. Retrieved from www.scopus.com Tauhed, S. Z., Rasdi, R. M., Samah, B. A., & Ibrahim, R. (2018). The influence of organizational factors on work engagement among academics at malaysian research universities. International Journal of Academic Research in Business and Social Sciences, 8(10), 973-988. Retrieved from www.scopus.com Uncu, Y., Bayram, N., & Bilgel, N. (2007). Job related affective well-being among primary health care physicians. European Journal of Public Health, 17(5), 514-519. doi:10.1093/eurpub/ckl264 Van Katwyk, P. T., Fox, S., Spector, P. E., & Kelloway, E. K. (2000). Using the job-related affective well-being scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5(2), 219-230. doi:10.1037/1076-8998.5.2.219 van Woerkom, M., Bakker, A. B., & Nishii, L. H. (2016). Accumulative job demands and support for strength use: Fine-tuning the job demands-resources model using conservation of resources theory. Journal of Applied Psychology, 101(1), 141-150. doi:10.1037/apl0000033 Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84-94. doi:10.1037/1076-8998.5.1.84 Wu, C. -., & Parker, S. K. (2017). The role of leader support in facilitating proactive work behavior: A perspective from attachment theory. Journal of Management, 43(4), 1025-1049. doi:10.1177/0149206314544745 Xiao, J., Liu, T., & Chen, Y. (2018). The impact of performance feedback on work engagement - the mediating effect of psychological empowerment. Paper presented at the IEEE International Conference on Industrial Engineering and Engineering Management, , 2017-December 2199-2203. doi:10.1109/IEEM.2017.8290282 Retrieved from www.scopus.com Xu, J., Xie, B., & Chung, B. (2019). Bridging the gap between affective well-being and organizational citizenship behavior: The role of work engagement and collectivist orientation. International Journal of Environmental Research and Public Health, 16(22) doi:10.3390/ijerph16224503 Yew, T. S., Sidek, M. Y., Jalil, R. A., & Arifin, W. N. (2017). Confirmatory factor analysis of the malay version of utrecht work engagement scale (UWES-M). International Journal of Public Health and Clinical Sciences, 4(5), 77-86. Retrieved from www.scopus.com Zheng, X., China, S., Diaz, I., Jing, Y., & Chiaburu, D. S. (2015). Positive and negative supervisor developmental feedback and task-performance. Leadership and Organization Development Journal, 36(2), 212-232. doi:10.1108/LODJ-04-2013-0039 |
| This material may be protected under Copyright Act which governs the making of photocopies or reproductions of copyrighted materials. You may use the digitized material for private study, scholarship, or research. |