User reviews play a significant role in describing the experience of the users and provide a potentially inexpensive way to capture quality improvement hints from users. User doubts on the website or products is one of the major problems why so many users are leaving and decreasing. Specifically, this project is developed to analyze the user reviews by implementing sentiment analysis which is a part of Natural Language Processing (NLP) to detect and understand user feelings and generate insights into how companies can enhance the user experience and improve user service...

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