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UPSI Digital Repository (UDRep)
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| Abstract : Universiti Pendidikan Sultan Idris |
| One of the most important characteristic of an online learning system is its ability to access the
ease of use of the system. Nowadays, many types of application for e learning have been developed.
However, most of the software developers only focus on developing the system but not concern about
the usability of the system. In reality, the usability of the system is an important aspect of
system development. Poor usability will effects the utility of the system and will wasted the
user's time, causes worry and frustration and discourages further to use the system. Therefore,
usability testing has been considered as a potential method to evaluate a system. Based on
Shackle's Model of usability, the questionnaire is designed to evaluate the FTMSK Online Test
System. The questionnaire is based on the four usability factors such as effectiveness,
learnability, flexibility and attitude to determine students' and lecturers' view on the online
test system. The usability testing also has been conducted with the lecturers as a test subject.
The result of this study showed that the overall level of the usability for four construct
(effectiveness, learnability, flexibility and attitude) in student's point of view are in the
acceptable·level (mean=3.9279). While, from the lecturer's point of view, the overall level of the
usability are also in the acceptable level (mean=3.833 l). From the research, we also found that
both students and lecturers acceptance toward the online test system is most highly in positive
level. The gender and online test experience do not influence lecturers' and students' acceptance.
This is because most of them are exposed to the information and communication technology. In
conclusion, the usability testing method has an ability to determine the level of user's acceptance on using the online test system
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