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Type :thesis
Subject :HD Industries. Land use. Labor
Main Author :Nurul Adila Idris
Title :Developing a risk assessment matrix towards better childcare services in Selangor
Place of Production :Tanjong Malim
Publisher :Fakulti Pengurusan dan Ekonomi
Year of Publication :2022
Corporate Name :Universiti Pendidikan Sultan Idris
PDF Guest :Click to view PDF file

Abstract : Universiti Pendidikan Sultan Idris
The growth of women’s participation in the labour force raises the number of childcare centres that compete relentlessly. To remain competitive, childcare centres need to systematically assess childcare risks because a safe and healthy environment is vital in parents’ childcare choices. Therefore, this study attempts to develop a risk assessment matrix for childcare services through a modified Delphi technique that combines two Delphi rounds with a focus group discussion. Twenty experts participated in the first round of Delphi and eighteen continued to answers the second round of Delphi. Focus group were held with six experts as a replacement of third round of Delphi. Twentytwo childcare risks were assessed, and experts agreed that choking and drowning were the most critical risks in terms of risk severity. Conversely, runny nose, flu and cough, and lice infection had insignificant risk severity. For risk likelihood, experts agreed that runny nose, flu and cough, skin changes, bleeding nose, fall, and collision with objects were likely to occur. On the other hand, sexual or unintended assault, choked, burning and self-harm rarely happened. The interview data revealed that experiences, knowledge sharing, and common sense guided the caregivers in assessing risks in childcare centre. In conclusion, this study has identified childcare risks contributing to frequent and critical harm to children. Thus, childcare providers can develop an effective preventive risk mitigation plan based on a risk assessment matrix to mitigate risks in childcare environments. Moreover, adequate health and safety training relevant to the respective risks are crucial so that caregivers are prepared for harmful incidents.

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