UPSI Digital Repository (UDRep)
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Abstract : Universiti Pendidikan Sultan Idris |
The growth of women’s participation in the labour force raises the number of childcare
centres that compete relentlessly. To remain competitive, childcare centres need to
systematically assess childcare risks because a safe and healthy environment is vital in
parents’ childcare choices. Therefore, this study attempts to develop a risk assessment
matrix for childcare services through a modified Delphi technique that combines two
Delphi rounds with a focus group discussion. Twenty experts participated in the first
round of Delphi and eighteen continued to answers the second round of Delphi. Focus
group were held with six experts as a replacement of third round of Delphi. Twentytwo
childcare risks were assessed, and experts agreed that choking and drowning were
the most critical risks in terms of risk severity. Conversely, runny nose, flu and cough,
and lice infection had insignificant risk severity. For risk likelihood, experts agreed that
runny nose, flu and cough, skin changes, bleeding nose, fall, and collision with objects
were likely to occur. On the other hand, sexual or unintended assault, choked, burning
and self-harm rarely happened. The interview data revealed that experiences,
knowledge sharing, and common sense guided the caregivers in assessing risks in
childcare centre. In conclusion, this study has identified childcare risks contributing to
frequent and critical harm to children. Thus, childcare providers can develop an
effective preventive risk mitigation plan based on a risk assessment matrix to mitigate
risks in childcare environments. Moreover, adequate health and safety training relevant
to the respective risks are crucial so that caregivers are prepared for harmful incidents. |
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