UPSI Digital Repository (UDRep)
Start | FAQ | About
Menu Icon

QR Code Link :

Type :article
Subject :HD28 Management. Industrial Management
Main Author :Abrojenaa, Venancio Lorenzo
Additional Authors :Ormilla, Rashid Ceazar Galanto
Title :Challenges and opportunities in the implementation of a Results-Based Performance Management System
Place of Production :Tanjong Malim
Publisher :Fakulti Pengurusan dan Ekonomi
Year of Publication :2023
Corporate Name :Perpustakaan Tuanku Bainun

Abstract : Perpustakaan Tuanku Bainun
The challenges and opportunities in the implementation of the Results-Based Performance Management System were determined in this study. A combined quantitative and qualitative design was applied in this study, using a survey questionnaire and an interview as an instrument. The teachers and the school heads were the respondents to this study. The weighted mean and a t-test were used to treat the quantitative data, while thematic analysis was used for the qualitative data. The findings revealed that the challenges encountered in the implementation of the Results-Based Performance Management System in the Alfonso Lista District were that “no second review is done, infrequent feedback, no comprehensive team assessment, and cross-comparison are not required." There is a significant difference in the perceived challenges in the implementation of the Results-Based Performance Management System (RPMS) by the two groups of respondents. Teachers' perception of the different challenges was significantly higher than the perception of the school's heads. On the other hand, the Results-Based Performance Management System (RPMS) ensures efficiency and consistency in performance; allows promotion; helps in the improvement of organizational performance; employee retention, and loyalty; and improves productivity, which were various opportunities experienced by the participants of the study. Keywords: Results-Based Performance Management System, challenges and opportunities, implementation, quantitative and qualitative research

References

Agarwal, T. (2018). Effect of talent management practices and organisational performance on employee retention: Evidence from Indian it firms. Journal of Internet Banking and Commerce, 23(1), 1-16.

Amaratunga, D., & Baldry, D. (2002). Moving from performance measurement to performance management. Facilities, 20(5/6), 217-223.

Armstrong, M. (2009). Armstrong Performances, Handbook of Performance Management: An evidence-based guide to delivering high. Great Britain: Kogan Page Publishers

Armstrong, M. (2017). Armstrong on reinventing performance management: Building a culture of continuous improvement. Kogan Page Publishers 

Bell, R., & Roebuck, D. (2015). An increasing usefulness for managerial communication research on the main topics of management. Journal of Management Policy and Practice, 16(2), 71-108. 

Bernardin, H. J., & Wiatrowski, M. (2013). Performance appraisal. Psychology and policing, 257.

Biron, M., Farndale, E., & Paauwe, J. (2011). Performance management effectiveness: lessons from world-leading firms. The International Journal of Human Resource Management, 22(6), 1294–1311. 

Bowen, D. E., & Ostroff, C. (2004). Understanding HRM–firm performance linkages: The role of the “strength” of the HRM system. Academy of management review, 29(2), 203-22

Bryson, J.M. (2018). Strategic planning for public and nonprofit organizations: A guide to strengthening and sustaining organizational achievement. John Willey & Sons. 

Bulawa, P. (2011). Implementation of the Performance Management System in Senior Secondary Schools in Botswana: the perspective of the senior management team (Doctoral dissertation, James Cook University).

DepEd Order No. 2, s. (2015) (Guidelines on the establishment & implementation of the results-based performance management system (RPMS) in the DepEd.

Dewettinck, K., & Van Dijk, C. (2013). Linking Belgian employee performance management system characteristics with performance management system effectiveness: Exploring the mediating role of fairness. The International Journal of Human Resource Management, 24(4), 806–825.

Dizon, A. D., San Pedro, A. B., Munsayac, M. M., Padilla, J., & Pascual, M. C. G. (2018). Level of Implementation of the Results-Based Performance Management System in the Department of Education Division of Gapan City, Philippines. International Journal of Research-GRANTHAALAYAH,6(1),484–503. https://doi.org/10.29121/granthaalayah.v6.i1.2018.1658

Du Plessis, T., & Van Niekerk, A. (2017). Factors influencing managers’ attitudes towards performance appraisal. SA Journal of Human Resource Management, 15(1), 1-10.

Dubey, R. (2017). Examining the effect of external pressures and organizational culture on shaping performance measurement systems (PMS) for sustainability benchmarking: Some empirical findings. International journal of production economics, 193, 63-76. 

Dutta, D., Kumar, K. K., & Mishra, S. K. (2021). Unintended consequences of promotions: Importance of annual incentives for performance management systems. Human Resource Management, 60(5), 787-801. 

Fatile, J. O. (2014). Performance management systems productivity in the public sector: Wither African public administration. Africa’s Public Service Delivery & Performance Review, 2(3), 77-105. 

Festing, M., Knappert, L., Dowling, P. J., & Engle Sr, A. D. (2012). Global Performance Management in MNEs—Conceptualization and Profiles of Country–Specific Characteristics in China, Germany, and the United States. Thunderbird International Business Review, 54(6), 825-843.

Franco-Santos, M. & Otley, D. (2018). Reviewing and theorizing the unintended consequences of performance management systems. International journal management reviews, 20(3), 696-730. 

Franco‐Santos, M., & Otley, D. (2018). Reviewing and theorizing the unintended consequences of performance management systems. International Journal of Management Reviews, 20(3), 696-730.

Gerrish, E. (2016). The impact of performance in public organizations: A meta-analysis. Public administration review, 76(1), 48-66. 

Gruman, J. A., & Saks, A. M. (2011). Performance management and employee engagement. Human resource management review, 21(2), 123-136.

Halamachi, A. (2005). Performance measurement is only one way of managing performance. International journal of productivity & performance management, 54(7), 502-516.

Jain, S., & Gautam, A. (2016). Comparison of performance management systems in public and

private sector: A study of manufacturing organizations. International Journal of

Management, IT and Engineering, 6(5), 111-128.

 

Latham, G. P., & Locke, E. A. (2018). Goal setting theory: Controversies and resolutions.

 

Lawler III, E.D. (2003). Reward practices & performance management system effectiveness.

Organizational dynamics, 32(4), 396-404.

 

London, M. E. (2004). Performance management & assessment: “Methods for improved rater

accuracy & employee goal setting.” Human resource management, 43(4): 319-336.

 

Mamauag, R. (2022). Results-based performance management system: Its implementation

challenges in San Antonio Elementary School. International journal of arts, sciences and

education, 3(1), 1–10.

 

Manera, A. B., Vecaldo, R. T., & Saquing, J. B. (2020). Cultural Structuring of Urok Practice: An

Intercultural Communication of the Bago Tribe in Kalinga Province,

Philippines. International Journal of Psychosocial Rehabilitation, 24(06).

 

McShane, S., & Travaglione, T. (2003). Organisational behaviour on the Pacific Rim. McGraw-

Hill. Educational Management Administration & Leadership, 31(1), 9-29.

 

Mohammad, A. (2018). Strategic performance management system in an uncertain business

environment: An empirical study of the Indian oil industry. Business process management

journal, 24(4), 923-942.

 

Mone, E.M. (2018). Employee engagement through effective performance management: A

practical guide for managers. Routledge.

 

Moss, S. E., & Sanchez, J. I. (2004). Are your employees avoiding you? Managerial strategies for

closing the feedback gap. Academy of Management Perspectives, 18(1), 32-44.

 

Peter, C. G. (2014). Impact of promotion to employees performance At Dar es salaam city

council (Doctoral dissertation, Mzumbe University).

 

Popovič, A., Hackney, R., Tassabehji, R., & Castelli, M. (2018). The impact of big data analytics

on firms’ high value business performance. Information Systems Frontiers, 20(2), 209-222.

 

Pradhan, S. K., & Chaudhury, S. K. (2012). A survey on employee performance management and

its implication to their retention in OCL India Ltd. Asian Journal of Research in Social

Sciences and Humanities, 2(4), 249-262.

 

Sahoo, C. K., & Mishra, S. (2012). Performance management benefits organizations and their

employees. Human Resource Management International Digest.

 

Sales, X. (2019). A proposed methodology for evaluating the quality of performance management

systems. Pacific accounting review, 31(3), 376-393.

 

Sanghi, S. (2016). The handbook of competency mapping: understanding, designing and

implementing competency models in organizations. SAGE publications India.

 

Sharmistha, B. & Santoshi, S. (2011). Employee performance management in the manufacturing

sector in India. VSED-IJBMR, 1(8), (2011) 496-513.

 

Uzonna, U. R. (2013). Impact of motivation on employees performance: A case study of

CreditWest Bank Cyprus. Journal of Economics and International Finance, 5(5), 199-211.

 

Wallace, M. (2003). Managing the unmanageable? Coping with complex educational change.

 

Williams, H.M., Rayner, J., & Allinson, C.W. (2012). New public management and organisational

commitment in the public sector: Testing a mediation model. International Journal of

Human Resource Management, 23(13), 2615–2629.

 

 


This material may be protected under Copyright Act which governs the making of photocopies or reproductions of copyrighted materials.
You may use the digitized material for private study, scholarship, or research.

Back to previous page

Installed and configured by Bahagian Automasi, Perpustakaan Tuanku Bainun, Universiti Pendidikan Sultan Idris
If you have enquiries, kindly contact us at pustakasys@upsi.edu.my or 016-3630263. Office hours only.