UPSI Digital Repository (UDRep)
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UPSI Digital Repository (UDRep)
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| Abstract : Perpustakaan Tuanku Bainun |
| This study aimed to explore the current laboratory practices in managing biomedical testing services in Malaysia and to develop a laboratory referral system prototype. This study is divided into two phases: i) a need analysis of biomedical testing services offered and current laboratory practices, and ii) prototype development of a laboratory referral system. The responses of 24 ISO15189 accredited laboratories were obtained through the WHO Laboratory Quality Stepwise Implementation questionnaire. The laboratory referral system framework was designed based on the responses obtained in the first phase using the IBM Garage methodology to centralise the laboratory workflow using a digital platform. A laboratory referral system prototype was developed using a Rapid Application Development method and validated through user acceptance testing. Our findings revealed nine categories of biomedical testing services offered by participating laboratories. Most laboratories face challenges in catering to the growing demands of biomedical testing due to i) financial constraints, ii) limited technical expertise, and iii) a lack of special equipment and facilities. Furthermore, none of the laboratories had a standard digital procedure for tracking and recording special biomedical tests, in which half of the laboratories manually recorded information in a logbook. User acceptance testing of the laboratory referral system prototype developed in this study showed that the prototype_s technical aspects were efficient (95%) and the content aspects were user-friendly (94%). This study provides an overview of laboratory practices and the current management of biomedical testing services in Malaysia. The prototype laboratory referral system developed in this study helps mitigate the challenges faced by laboratories in handling biomedical practices more efficiently. The study emphasised the benefits of integrating digitalisation in laboratory practices. The implementation of digitalisation in laboratory workflows has the potential to improve the efficiency and coordination of laboratory services in Malaysia. |
| References |
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