The moderating role of gender on the relationship between job stress,job satisfaction, job performance and turnover intrention

Muhammad Haikal Shafiee

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Type :	Thesis
Subject :	BF Psychology
Main Author :	Muhammad Haikal Shafiee
Title :	The moderating role of gender on the relationship between job stress,job satisfaction, job performance and turnover intrention
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Place of Production :	Tanjong Malim
Publisher :	Fakulti Pembangunan Manusia
Year of Publication :	2024
Corporate Name :	Perpustakaan Tuanku Bainun
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Abstract : Perpustakaan Tuanku Bainun

Job stress is a common problem among workers either in government or the private sector due to current economic needs, their working environment, and also their relationship with their colleagues, which will lead to negative organizational outcomes. The purpose of this study was to examine the relationship between job stress and job satisfaction, job performance, and turnover intention, along with the moderating effect of gender. A number of 244 government employees in the education sector in Selangor, Malaysia participated as respondents by using an anonymous self-reported questionnaire. The Job Stress Scale, the Minnesota Satisfaction Questionnaire, the Individual Work Performance Questionnaire 1.0 (IWPQ 1.0), and the Turnover Intention Scale were used as the instruments in this study. The data obtained were analyzed by using descriptive statistics via Statistical Package for Social Sciences (SPSS) version 26, Hierarchical Component Models (HCM), hypotheses testing, and moderator analysis by using Partial Least Square Structural Equation Modelling (PLSSEM) via SmartPLS version 3.3.3. The results showed that job stress has a significant positive influence on job satisfaction (_=0.41, t=6.61, p< .001) and job performance (_=0.33, t=5.34, p< .001), but a significant negative influence on turnover intention (_=-0.39, t=6.64, p< .001). Findings also showed that gender does not moderate the relationship between job stress, job satisfaction, job performance, and turnover intention. The study provides empirical evidence on the relationship between job stress and above-mentioned constructs and the involvement of gender as the moderator which also indicated a unique set of findings to be explained by the theoretical framework suggested in this study.

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