Evaluation of school management system using information system success model

This research was aimed to evaluate the School Management System (SMS) using the modified Updated DeLone and Mc Lean IS Success Model. This system is an initiative to create a single data entry with a centralized database and to integrate with other systems introduced by Ministry of Education (MOE). An evaluation on SMS was crucial to ensure the Information System (IS) would be able to work effectively and efficiently. This quantitative research was carried out using survey method. A set of questionnaire was used as a tool for data collection. It consisted of 17 questions derived from other validated researches. The questionnaire was distributed to 400 primary school teachers in Selangor. They were chosen by using a simple random sampling. The collected data was analysed using descriptive statistic and inferential statistic. The result showed that the five SMS success factors which included system quality, information quality, service quality, use and user satisfaction were the positive determinants for ‘net benefit’ in evaluating SMS success. However, only three success factors, i.e. user satisfaction, information quality and system quality became the significant predictors and contributor in evaluating the SMS success. Meanwhile, its use and service quality were not the significant determinants. These findings were supported by other researches in the IS field. As a conclusion, it was proven that the SMS had been used successfully in school. Therefore, the implications of the study proved that The Updated DeLone and McLean IS Success model is a successful model to be used in IS evaluation