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The effect of psychological capital on adaptive performance of employees in e-commerce enterprises in Shannnxi province with the mediation of innovative work behavior

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Title
The effect of psychological capital on adaptive performance of employees in e-commerce enterprises in Shannnxi province with the mediation of innovative work behavior
Type
Thesis
Main Author
Yuzi, Zhou
Additional Authors
  • Zuraidah Zainol (advisor)
Subject
HF Commerce
Language Code
eng
Bibliographic Details
Place of Production
Tanjong Malim
Publisher
Fakulti Pengurusan dan Ekonomi
Year of publication
2025
Degree Type
Doctoral
Corporate Name
Perpustakaan Tuanku Bainun

Abstract

This study aimed to examine the direct effect of psychological capital, specifically selfefficacy, optimism, hope, and resilience, on employee adaptive performance within ecommerce enterprises in Shaanxi Province, China, and the mediating effect of innovative work behaviour. The formulation of the research framework was guided by Hobfoll's Conservation of Resources theory. To conduct the research, a quantitative research design with a deductive approach was adopted. Data were collected using an online questionnaire from a sample of 500 employees, who were selected using stratified random sampling. Data were analyzed using Structural Equation Modeling (SEM). At the significance level of 0.05, the findings demonstrated that psychological capital, specifically the dimensions of optimism (_=0.189, p-value=0.000), hope (_=0.197, p-value=0.000), and resilience (_=0.173, p-value=0.002), have a significant positive effect on adaptive performance, but not self-efficacy (_=0.087, p-value=0.112). Furthermore, psychological capital was found to significantly enhance innovative work behaviour, with self-efficacy (_ = 0.217, p-value = 0.000), optimism (_ = 0.132, p-value = 0.013), hope (_ = 0.218, p-value = 0.000), and resilience (_ = 0.118, p-value = 0.043) exhibiting significant positive effects at 0.05 significance level. The findings also confirmed that innovative work behaviour serves as a mediator in the effect of psychological capital on adaptive performance (p

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