Job satisfaction as a determinant of organizational commitment

Ismail Azman, Abd Razak Mohd Ridwan,

QR Code Link :
Type :	article
Subject :	H Social Sciences (General)
ISSN :	2232-0032
Main Author :	Ismail Azman, Abd Razak Mohd Ridwan,
Title :	Job satisfaction as a determinant of organizational commitment

Place of Production :	Universiti Pendidikan Sultan Idris
Year of Publication :	2016

Full Text :

The main objective of this study is to examine the relationship between job satisfaction (i.e., intrinsic satisfaction and extrinsic satisfaction) and organizational commitment. A survey methods were used to collect self-report survey of employees in Malaysian fire and rescue departments. The SmartPLS path model analysis revealed two main findings: first, intrinsic satisfaction was significantly correlated with organizational commitment. Second, extrinsic satisfaction was significantly correlated with organizational commitment. These findings demonstrate that the ability of administrators to provide sufficient intrinsic satisfaction and extrinsic satisfaction may lead to greater organizational commitment. This study provides three important implications: first, this study may serve great potential for understanding the effect of intrinsic satisfaction and extrinsic satisfaction in strengthening employee commitment to the organization. Second, the survey questionnaire used in this study had satisfactorily met the standards of validity and reliability analyses. This may lead to produced accurate and reliable research findings. Third, this study may serve as a guide for practitioners to enhance employee job satisfaction, improve training content and methods and job satisfaction as an important instrument to develop employee potential and talent. In addition, discussion, implications and conclusion are described

References

1. Aaron D Arndt Anusorn, Singhapakdi & Vivian Tam. (2015). Consumers as employees: the impact of social responsibility for the quality of work life among Australian engineers. Social Responsibility Journal, Vol. 11 Iss 1 pp. 98–108. 2. Abu Md. Taher. (2013). Variations of quality of work life of academic professionals in Bangladesh. European Journal of Training and Development, Vol. 37 Iss 6 pp. 580–595. 3. Ahmad H. Abu Raddaha Jafar Alasad Zainab F. Albikawi Khulood S. Batarseh Eman A. Realat Asia A.Saleh Erika S. 4. Froelicher. (2012). Jordanian nurses' job satisfaction and intention to quit. Leadership in Health Services, Vol. 25 Iss 3 pp. 216 – 231. 5. Annabel Droussiotis Jill Austin. (2007). Job satisfaction of managers in Cyprus. EuroMed Journal of Business, Vol. 2 Iss 2 pp. 208 – 222. 6. Appelbaum Steven Louis Damien Makarenko Dmitry Saluja Jasleena Meleshko Olga Kulbashian Sevag. (2013). Participation in decision making: a case study of job satisfaction and commitment (part two). Industrial and Commercial Training, Vol. 45 Iss 6 pp. 352 – 358. 7. Arménio Rego Miguel Pina e Cunha. (2008). Workplace spirituality and organizational commitment: an empirical study. Journal of Organizational Change Management, Vol. 21 Iss 1 pp. 53 – 75. 8. Ayse Kuruüzüm Emre Ipekçi Çetin Sezgin Irmak. (2009). Path analysis of organizational commitment, job involvement and job satisfaction in Turkish hospitality industry. Tourism Review, Vol. 64 Iss 1 pp. 4 – 16. 9. Baek-Kyoo (Brian) Joo Sunyoung Park. (2010). Career satisfaction, organizational commitment, and turnover intention. Leadership & Organization Development Journal, Vol. 31 Iss 6 pp. 482 – 500. 10. Barclay, D., Higgins, C., & Thompson, R. (1995). The Partial Least Squares (PLS) approach to causal modeling: Personal computer adoption and use as an illustration. Technology Study, 2(2), 285-309. 11. Chih-Cheng Volvic Chen Chih-Jou Chen Ming-Ji James Lin. (2015). The impact of customer participation: the employee’s perspective. Journal of Business & Industrial Marketing, Vol. 30 Iss 5 pp. 486 – 497. 12. Chin, W.W. (2001). PLS-Graph user’s guide: Version 3.0. Houstan, TX: Soft Modelling. 13. Cresswell, J.W. (1998). Qualitative Inquiry and Research Design: Choosing Among Five Traditions. London: SAGE publications. 14. Damiano Fiorillo Nunzia Nappo. (2014). Job satisfaction in Italy: individual characteristics and social relations, International Journal of Social Economics, Vol. 41 Iss 8 pp. 683 – 704. 15. Darwish A. Yousef. (2000). Organizational commitment and job satisfaction as predictors of attitudes toward organizational change in a non-western setting. Personnel Review, Vol. 29 Iss 5 pp. 567 – 592. 16. Darwish A. Yousef. (2002). Job satisfaction as a mediator of the relationship between role stressors and organizational commitment. Journal of Managerial Psychology, Vol. 17 Iss 4 pp. 250 – 266. 17. Davis M. Robinson Thomas G. Reio Jr. (2012). Benefits of mentoring African-American men. Journal of Managerial Psychology, Vol. 27 Iss 4 pp. 406 – 421. 18. Dev Raj Adhikari Dhruba & Kumar Gautam. (2010). Labor legislations for improving quality of work life in Nepal. International Journal of Law and Management, Vol. 52 Iss 1 pp. 40 – 53. 19. Dev Raj Adhikari, Katsuhiko Hirasawa, Yutaka Takakubo, & Dhruba Lal Pandey. (2011). Decent work and work life quality in Nepal: an observation", Employee Relations, Vol. 34 Iss 1 pp. 61 – 79. 20. Dimitrios Chatzoudes Prodromos Chatzoglou Eftichia Vraimaki. (2015). The central role of knowledge management in business operations. Business Process Management Journal, Vol. 21 Iss 5 pp. 1117 – 1139. 21. Don Chrusciel. (2006). Considerations of emotional intelligence (EI) in dealing with change decision management. Management Decision, Vol. 44 Iss 5 pp. 644 – 657. 22. Ebru Gunlu Mehmet Aksarayli Nilüfer Sahin Perçin. (2010). Job satisfaction and organizational commitment of hotel managers in Turkey. International Journal of Contemporary Hospitality Management, Vol. 22 Iss 5 pp. 693 – 717. 23. Elisa F. Topper. (2008). Job satisfaction in libraries: love it or leave it. New Library World, Vol. 109 Iss 5/6 pp. 287 - 290. 24. Elizabeth George Zakkariya K.A. (2015). Job related stress and job satisfaction: a comparative study among bank employees. Journal of Management Development, Vol. 34 Iss 3 pp. 316 – 329. 25. Enache Mihaela M. Sallán José Simo Pep Fernandez Vicenç. (2013). Organizational commitment within a contemporary career context. International Journal of Manpower, Vol. 34 Iss 8 pp. 880 – 898. 26. Fornell, C & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research XVIII (Feb), 39-50. 27. Geisser, S. (1975). The predictive sample reuse method with applications. Journal of the American Statistical Association, 70, 320-328. 28. Hair, J. F., Hult, G. T., Sarstedt, M., & Ringle, C. M. (2014). A Primer Partial Least Squares Structural Equation Modelling (PLS-SEM). America: Sage Publication Inc,. 29. Henseler, J., & Chin, W.W. (2010). A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling. Structural Equation Modeling, 17, 82-109. 30. Hyun-Woo Joung Ben K. Goh Lynn Huffman Jingxue Jessica Yuan James Surles. (2015). Investigating relationships. 31. between internal marketing practices and employee organizational commitment in the foodservice industry. International Journal of Contemporary Hospitality Management, Vol. 27 Iss 7 pp. 1618 – 1640. 32. Jacob Eskildsen Kai Kristensen Henrik Gjesing Antvor. (2010). The relationship between job satisfaction and national culture. The TQM Journal, Vol. 22 Iss 4 pp. 369 – 378. 33. James Boles Ramana Madupalli Brian Rutherford John Andy Wood. (2007). The relationship of facets of salesperson job satisfaction with affective organizational commitment. Journal of Business & Industrial Marketing, Vol. 22 Iss 5 pp. 311 – 321. 34. Jerry D. Rogers Kenneth E. Clow Toby J. Kash. (1994). Increasing Job Satisfaction of Service Personnel. Journal of Services Marketing, Vol. 8 Iss 1 pp. 14-26. 35. Kasim Randeree Abdul Ghaffar Chaudhry. (2012). Leadership – style, satisfaction and commitment. Engineering, Construction and Architectural Management, Vol. 19 Iss 1 pp. 61-85. 36. Linda Duxbury Michael Halinski. (2014). Dealing with the “Grumpy Boomers”: Re-engaging the disengaged and retaining talent. Journal of Organizational Change Management, Vol. 27 Iss 4 pp. 660-676. 37. Loreta Gustainiene Aukse Endriulaitiene. (2009). Job satisfaction and subjective health among sales managers. Baltic Journal of Management, Vol. 4 Iss 1 pp. 51 – 65. 38. Matthew S. Crow, Chang-Bae Lee & Jae-Jin Joo. (2012). Organizational justice and organizational commitment among South Korean police officers. Policing: An International Journal of Police Strategies & Management, Vol. 35 Iss 2 pp. 402-423. 39. Nahid Naderi Anari. (2012). Teachers: emotional intelligence, job satisfaction, and organizational commitment. Journal of Workplace Learning, Vol. 24 Iss 4 pp. 256 – 269. 40. Nanjundeswaraswamy T S. (2013). Quality of worklife of employees in private technical institutions. International Journal for Quality Research 7(3) pp. 3–14. 41. Nick Drydakis. (2012). Men's sexual orientation and job satisfaction. International Journal of Manpower, Vol. 33 Iss 8 pp. 901 – 917. 42. Ning-Kuang Chuang Dean Yin Mary Dellmann-Jenkins. (2009). Intrinsic and extrinsic factors impacting casino hotel chefs' job satisfaction. International Journal of Contemporary Hospitality Management, Vol. 21 Iss 3 pp. 323 – 340. 43. Nunally, J.C., & Bernstein, I.H. (1994). Psychometric Theory. New York: McGraw- Hill. 44. Patrick O'Leary Natalia Wharton Thomas Quinlan. (2009). Job satisfaction of physicians in Russia. International Journal of Health Care Quality Assurance, Vol. 22 Iss 3 pp. 221 – 231. 45. Ringle C.M., Wende S., & Will A. (2010). SmartPLS 2.0 (Beta). Hamburg: SmartPLS. 46. Robert W. Rowden Clyde T. Conine Jr. (2005). The impact of workplace learning on job satisfaction in small US commercial banks. Journal of Workplace Learning, Vol. 17 Iss 4 pp. 215 – 230. 47. Sarlaksha Ganesh Mangadu Paramasivam Ganesh. (2014). Effects of masculinity-femininity on quality of work life. Gender in Management: An International Journal, Vol. 29 Iss 4 pp. 229 – 253. 48. Sekaran, U. (2003). Research Methods for Business: A Skill Building Approach. New York: John Wiley & Sons, Inc. 49. Seema Arif & Maryam Ilyas. (2013). Quality of work-life model for teachers of private universities in Pakistan. Quality Assurance in Education, Vol. 21 Iss 3 pp. 282 – 298. 50. Seyed Mohammad Mirkamalia & Fatemeh Narenji Thanib. (2011). A Study on the Quality of Work Life (QWL) among faculty members of University of Tehran(UT) and Sharif university of Technology (SUT). Social and Behavioral Sciences 29 pp.179 – 187. 51. Stone, M. (1974). Cross-validatory choice and assessment of statistical predictions. Journal of the Royal Statistical Society, Series B (Methodological), 36 (2), 111-147.

This material may be protected under Copyright Act which governs the making of photocopies or reproductions of copyrighted materials.
You may use the digitized material for private study, scholarship, or research.

Back to previous page