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Type :monograph
Subject :BF Psychology
Main Author :Norila Md Salleh
Additional Authors :Ikhsan Othman
Title :Teachers' emotional intelligence profile based on the four branch model of emotional intelligence
Place of Production :Tanjong Malim
Publisher :Fakulti Pembangunan Manusia
Year of Publication :2014
Corporate Name :Universiti Pendidikan Sultan Idris

Abstract : Universiti Pendidikan Sultan Idris
This study was conducted to identify the emotional intelligence profile among teachers in Malaysia. The study adopted a survey research design in which questionnaire was used to collect data from the selected samples. Questionnaires were mailed to selected schools in the state of Johor, Malaysia. A total of 805 primary and secondary school teachers who are serving in schools under the administration of Malaysia Ministry of Education were involved as samples. Reaction to Teaching Situations was used as an instrument to measure teachers’ emotional intelligence. Reaction to Teaching Situations comprises of four branches of emotional intelligence which are identifying emotions, using emotions, understanding emotions, and managing emotions. The result showed that generally teachers possess moderate level of emotional intelligence. Data analysis found out that teachers have moderate level of all the four branches of emotional intelligence measured. The moderate level of emotional intelligence were consistent across gender, school category, age level and teaching experience. The result also revealed that there is no significant difference in the levels of emotional intelligence and the four branches across gender, school category and teaching experience. However, result showed that teachers of the age above 40 years old understand emotions better than teacher of the age greater than 30 to 40 years old.
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