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Type :article
Subject :HD28 Management. Industrial Management
Main Author :Lim, Chen Kim
Additional Authors :Tan, KiamLam
Idyawati Hussein
Azham Hussain
Emmanuel O.C. Mkpojiogu
Title :A current state performance framework for the evaluation of user experience design (UXD) practice in industry
Place of Production :Tanjong Malim
Publisher :Fakulti Seni, Komputeran dan Industri Kreatif
Year of Publication :2019
Corporate Name :Universiti Pendidikan Sultan Idris

Abstract : Universiti Pendidikan Sultan Idris
This study proposes a current state analysis framework for the understanding and evaluation of the user experience design (UXD) practice in industry.In this study, using PAR and grounded theory, an evaluation framework was developed to assess the UXD practice in industry. The study was conducted among a UXD community of practice, UX Malaysia. The proposed framework incorporated implicit, and explicit design practices as well as practice constraints. Implicit practice is grouped into values and goals while explicit practice comprises of job roles/design decision and knowledge. Constraints encountered by individuals who are motivated to practise user experience design in the development process include those related to: direct control, between direct control and indirect control, indirect control, between indirect control and no control and no control.

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