Abdul Kudus Abu Bakar (2000). Kepimpinan transformasi: Hubungannya dengan kepuasan  kerja  dan  

motivasi  guru.  Unpublished  master's  thesis.  Kedah  : Universiti Utara Malaysia.

 

Abdul  Rahim  Abdul  Rashid  (1989).  Strategi  Pengajaran  Sejarah  KBSM.  Kuala Lumpur : Fajar 

Bakti Sdn. Bhd.

 

Abdul Rahim Hamdan (2007). Pengajian Kurikulum. Skudai: Universiti Teknologi Malaysia.

 

Abdul Razaq Ahmad & Abdullah Mohd Noor  (2000). Kepelbagaian gaya pembelajaran   pelajar   dan   

pencapaian   akademik.   Seminar   Prosiding Pendidikan Kebangsaan 2000.

 

Abdul Shukor Abdullah (1998). Sejarah dalam sistem pendidikan Malaysia. Kertas kerja yang 

dibentangkan dalam Simposium Sejarah, Universiti Malaya, Kuala Lumpur, 30–31 Oktober.

 

Abdullah & Ainon. (2006). Guru Sebagai Pendorong Dalam Darjah. Pahang: PTS Publications and 

Distributor Sdn. Bhd.

 

Adzmi Bin Yusoff (2003). Kerberkesanan Kaedah Pengajaran Dan Pembelajaran Dalam  Mata  Pelajaran  

Lukisan  Kejuruteraan  Bagi  Sub  Topik  Unjuran Ortografik,  Pandangan  Isometrik  Dan  Oblik  Di  

Sekolah  Menengah  Teknik Pantai Timur. Tesis Sarjana Muda. Skudai : Universiti Teknologi Malaysia.

 

Ahamad Rahim dan Sidek Said (2009). Pelaksanaan Kurikulum Sejarah

Menengah Rendah    Di Malaysia    Suatu    Penilaian.    Terengganu:    Institut Pendidikan Guru 

Kampus Sultan Mizan.

 

Ahamad Rahim, Abdul Razaq Ahmad & Anuar Ahmad (2010). PenilaianKeberkesanan Perlaksanaan Kurikulum 

Mata Pelajaran Sejarah Menengah Rendah Tingkatan 2  di  Sekolah-sekolah  Menengah  Semenanjung  

Malaysia.  Prosiding  Seminar Penyelidikan   Siswazah   Jilid   3   2010   (77-88).   Kuala   

Lumpur:   Universiti Kebangsaan Malaysia

 

Ahmad Mahzan Ayob (1985). Kaedah penyelidikan sosioekonomi: Suatu

pengenalan, Dewan Bahasa dan Pustaka, Kuala Lumpur.

 

Ahmad Mohd. Salleh. (1997). Pendidikan Islam : Falsafah, pedagogi dan

metodologi.Shah Alam : Penerbit Fajar Bakti.

 

Ahmad Subki bin Miskon, Syed Ismail bin Syed Mustapa (2010). Budaya dan Pembelajaran Selangor: 

Penerbitan Multimedia Sdn. Bhd.

 

Aiken, L.R. (2000). Psychological testing and assessment. Ed. Ke-10. Boston: Alllyn & Bacon.

 

Aini Hassan (1992). Mata Pelajaran Sejarah KBSM. Apakah yang baru?. Jurnal Pendidikan Guru. 8, 

hlm.83-93.

 

Alam,  S.Sh.,  Talha,  M.,  Sivanand,  C.N.,  &  Ahsan,  N.  (2005).  Job  satisfaction  of 

university woman teachers in Bangladesh. Journal of Social Sciences, 1(2), 88-91.

 

Albert Bandura (1977). Social Learning Theory. Eagle Wood Cliff, New Jersey : Prentice Hall.

 

Alenoush Saroyan & Linda S. Snell (1997). Variations in Lecturing Styles. Journal of Higher 

Education Higher, Vol. 33, No. 1 (Jan., 1997), pp. 85-104

 

Aliza Ali dan Zamri Mahamod. (2015). Pembangunan, penilaian dan kesahan kandungan   modul   

pengajaran   dan   pembelajaran   berasaskan   pendekatan bermain bagi kemahiran bahasa kanak-kanak 

prasekolah. Prosiding Seminar Pascasiswazah   Pendidikan   BahasaMelayu   dan   Kesusasteraan   

Bahasa Melayu 2015 . Bangi : Fakulti Pendidikan,Universiti Kebangsaan Malaysia.

 

Al-Kaylani, Taisir dan Iyad, Mulhim. 1986. At-taujih al-Fanny fi Usulat-Tarbiyah wa Tadris. Beirut: 

Maktabah Lubnan.

 

Alkin, M. C. (Ed.). (2004). Evaluation roots: tracing theorists’ views and influences.

Thousand Oaks, CA: Sage.

 

Allen, T. (1992). Teaching Arabic in The United States; Past, Present and Future In The Arabic 

language In America. Detroit: Wayne University Press.

 

Alliger, G. M., & Janak, E. A. (1989). Kirkpatrick’s levels of training criteria: thirty years  

later.  Personnel  Psychology,  42,  pp.331–342.  [11]  Gallagher.  M. (2000). Corporate 

universities. Higher education and the future: Emerging policy  issues.  Paper  presented  at  the  

Corporate  University  Week  2000. Sydney, Australia

 

Anuar Ahmad, Siti Haishah Abd Rahman & Nur Atiqah T. Abdullah. (2009). Tahap keupayaan pengajaran 

guru Sejarah dan hubungannya dengan pencapaian murid di sekolah berprestasi rendah. Jurnal 

Pendidikan 34 (1):53-66.

 

Argyle, Michael. (1972). The Social Psychology of Work. Harmondsworth: Penguin

Books.

 

Arundhati Mishra, Vijayshri dan Suresh Garg (2009). Evaluation of the Undergraduate

Physics Programme at Indira Gandhi National Open University: A Case Study?. The International 

Review of Research in Open and  Distance Learning, 10(6), 106-123.

 

Asmah Ahmad. (2003). Pembangunan sumber manusia serta latihan dan pembangunan staf:   satu   

tinjauan   persamaannya.   Jurnal   Pengurusan   dan   Kepimpinan Pendidikan,13 (02): 89-95.

 

Atan Long (1980),Pedagogi : Kaedah Am Mengajar, Kuala Lumpur : Fajar Bakti Sdn.

Bhd.

 

Aziz Nordin & Siti Sumaziana Ali Mohamed (2011). Persepsi Bakal Guru Tentang Tahap  Kemahiran  

Komunikasi  Berkesan  Dalam  Kalangan  Pelajar  Tahun Akhir Aliran Sains Fakulti Pendidikan UTM. 

Jurnal Pendidikan.

 

Bafzer, W.K., Kihm , J.A., Smith, P.C., Irwin, J.L., Bachiochi, P.D., Robie, C., Sinar, E.F., and 

Parra, L.F. (1997). User's Manual for the Job Descriptive Index (JDI; 1997 revision) and the Job ln 

General Scales, Bowling Green, Ohio, Bowling Green State Univercity, Department of Psychology.

 

Bahagian Pendidikan Guru (2001), Sukatan Pelajaran Kursus Dalam Perkhidmatan Enam  Minggu,  (Tukar  

Opsyen).  Bahagian  Pendidikan  Guru,  Kementerian Pendidikan Malaysia.

 

Bahagian Pendidikan Guru (2005), Sukatan Pelajaran Kursus Dalam Perkhidmatan Enam  Minggu,  (Tukar  

Opsyen).  Bahagian  Pendidikan  Guru,  Kementerian Pendidikan Malaysia.

 

Bahagian Pendidikan Guru (2010), Kurikulum Kursus Dalam Perkhidmatan 14 Minggu,   (Tambah   

Opsyen).   Bahagian   Pendidikan   Guru,   Kementerian Pendidikan Malaysia.Bahasa dan Pustaka.

 

 

Bar On (2010). The Bar On Model Intelegence of emotional social intelligent. In P. Fernandez 

Berrocal an Extremera. Special Issue on emotional intellegent.

 

Barnett, Hardelsmen dan Stenyart (1952) The Occupational level sale as measurement of drive. 

Vol.66.

 

Barnett. R C . Brennan. R.T . Raudenbush, S W., & Marshall, N.L. (1994). "Gender and   the   

Relationship   between   Marital-Rote   Quality   and   Psychological Distress," Psychologlt of 

Wonten Quarterly. Vol 18, pp105-127

 

Beach, D.S. (1980). Personnel: The management of people at work (4th ed.). New

York: Macmillan Publishing Co. Inc.

 

Beardwell, Ian., Holden, Len., dan Claydon, Tim. (2004). Human Resource

Management : Contemporary Approach. Edisi Keempat. Leicester: Financial Times Prentice Hall

 

Becherer, R.C., Morgan, F.W. & Richard, L.M. (1982). The job characteristics of industrial 

salespersons: Relationship to motivation and satisfaction. Journal of Marketing, 46(4):125–135

 

Bellenger, D.N., Wilcox, J.B. & Ingram, T.N. (1984). An examination of reward preferences   for   

sales   managers.   Journal   of   Personal   Selling   and   Sales Management, 4(2):1–6.

 

Bellou, V. (2010). The role of learning and customer orientation for health care quality:  Some  

evidence  from  Greece,  Journal  of  Health,  Organization  and Management, Vol. 24, No. 4, pp. 

383-395

 

Bhasah Abu Bakar (2009). Asas Pengukuran Bilik Darjah. Edisi kedua. Tanjung Malim: Quantum Books.

 

Blau, G. (1985). The Measurement and Prediction of Career Commitment. Journal of Occupational 

Psychology. 58 (277).

 

Borg, W.R. Gall, M. D. (1983), Educational Research An Introduction. New York : Longman.

 

Boverie, P., Mulcahy, D. S., & Zondlo, J. A. (1994). Evaluating the effectiveness of training  

programs.  In  J.  W.  Pfeiffer  (Ed.),  Developing  Human  Resources. Erlanger, KY: Pfeiffer & 

Company.

 

Brooke, P. P., D. W. Russell & J. L. Price (1988). Discriminant validation of measures of job 

satisfaction, job involvement, and organizational commitment. Journal of Applied Psychology, 73, 

139-145

 

Brooke, P.P. (1988). Discriminant Validation Of Measures Of Job Satisfaction, Job Involvement and 

Organizational Comitments. Journal of Apply Phsycologhy.

 

Brown, H.D. (1980), Principal Of Foreign Language Learning and Teaching.

Eaglewood Cliffs, N.: Practice Hall.

 

Buell, M., Hallam, R., Gamel-Mccormick, M. & Scheer, S. 1999. A survey of general and  special  

inservice  needs  concerning  inclusion.  International  Journal  of Disability, Development and 

Education 46: 143-156.

 

Burke, B. M. (2007). Creating communicative classrooms with experiential design.

Foreign Language Annals, 40(3), 441-462.

 

Burke, L.A. and Steensma, H.K. (1998). "Toward a model for relating executive career

experiences  and  firm  performance,"  Journal  of  Management  Issues,  X(1), Spring, pp 86- 102.

 

Caine, G., Caine, R. (1994). MindShifts: A brain-based process for restructuring schools and 

renewing education. Arizona, Zepher Press.

 

Caine, G., Caine, R. N., & Crowell, S. (1994). MindShifts: A brain-based process for restructuring 

schools and renewing education. Arizona, Zepher Press.

 

Cains, R.A. & Brown, C.R. 1996. Newly qualified teachers: A comparative analysis of the perceptions 

held by  B.Ed. and PGCE-trained primary teachers of their training routes. Educational Psychology 

16: 257-270.

 

Cascio, W. F. (1995). Pengurusan Sumber Manusia: Produktiviti, Kehidupan Kerja Berkualiti, 

Keuntungan. Kuala Lumpur: Dewan Bahasa dan Pustaka.

 

Chang, M.L. (2009). An appraisal perspective of teacher burnout: Examining the emotional work of 

teachers. Educational Psychology Review, 21, 193-218.

 

Charles, C. M. (2008). Building Classroom Discipline (9th ed.) Boston: Pearson Education.

 

Chelladurai, P. (1999). Human resource management in sport and recreation.

Champaign, Illinois: Human Kinetics.

 

Cohen, D., Raudenbush, S. & Ball, D. 2003. Resources, instruction, and research.

Educational Evaluation and Policy Analysis 25(2): 119-142.

 

 

Comber, B., & Nixon, H. (2009). Teachers’ work and pedagogy in an area of accountability. 

Discourse: Studies in the Cultural Politics of Education, 30(3), 333 345.

 

 

Coster, E.A. (1992). The perceived quality of working life and job facet satisfaction.

Journal of Industrial Psychology, 18(2):6–9.

 

Cox. T (1978). Stress. London : The Macmillan Press.

 

Cron and John W. Slocum (1986), The Influence Of Career Stages on Salepeople’s Job Attitude, Work 

Perceptions and Performance” Journal of Marketing Research 23(may), 119- 29

 

Cruickshank. D.R and Metcalf, K.K (1995). ‘Explaning’, In Anderson, L.W (ed.) International  

Encylopedia  of  Teaching  and  Teacher  Education  (2??  edition).

Oxford : Pergamom.

 

Cuban, L. (1993). How teachers taught: Constancy and change in American

classrooms, 21880-1990 (2nd ed.). New York: Teachers College Press

 

Darling Hommond, L. (2000).Teacher quality and student achievement : A review of state Policy and 

evidence, Seattle, WA: Center for the study of Teaching and Policy, University of Washington.

 

De Nobile, J.J., & McCormick, J. (2005). Job satisfaction and occupational stress in catholic 

primary schools. A paper presented at the Annual Conference of the Australian  Association  for  

Research  in  Education,  Sydney,  November  27th– December 1st, 2005.

 

Doran, Stone, Brief and George (1991) Behavioral Intentions as Predictors of Job Attitudes: The 

Role of Economic Choice. Journal ofApplied Psychology. Vol. 76, No. 1, pp. 40-45.

 

Du Plessis, S. (2003). Purpose is alive and well and living inside you: Key feature.

Career Success, 3(1):1–2.

 

Dunne, R, and Wragg, T. (1994). Effective Teaching, London :Routledge

 

Ee Ah Meng (1999). Pendidikan di Malaysia  : Falsafah pendidikan, guru dan sekolah, Kuala Lumpur : 

Fajar Bakti Sdn. Bhd.

 

Eko Putro Widoyoko,S. (2009). Evaluasi Program Pembelajaran. Yogyakarta: Pustaka Pelajar

 

Esah Sulaiman. (2004). Pengenalan Pedagogi. Skudai : Universiti Teknologi Malaysia

 

 

Ethell, R.G. &Mc Meniman, M.M. (2000).Unlocking The Knowledge In Action Of An Expert  Practitioner. 

 Journal  of  Teacher  Education,  51,  87-101.  evaluating professionalism:  from  programme  

design  to  curriculum  change.  Med  Educ. 2005; 39(2):127-36.

 

Farida Yusuf. (2000). Evaluasi Program. Jakarta: PT. Rineka Cipta

 

Felix, J. L. (1979). Research and evaluation to improve instruction: The Cincinnati strategy. 

Educational Evaluation & Policy Analysis, 1(2), 57–62

 

Fiedler, F. (1967). A Theory Of Leadership Effectiveness. New York: Mc Graw Hill. Fraser  E. 

(1977). Home Enviroment And The School. University Of London: Press

London.

 

Gage, N. L., & Berliner, D. C. (1975). Educational psychology. Chicago: Rand

 

McNally. Also, Winne, P. H., Berliner, D. C., & Gage, N. L. (1975). Teachers manual

for educational psychology.  And, Bierly, M. M., Berliner, D. C., & Gage, N.

L. (1975). Student Study Guide for Educational Psychology.

 

Galpin, T. (1996) Connecting culture to organizational change. HR Magazine, Volume 41, Issue 3,pp 

84-90.

 

George M. Jacobs dan Loh Wan Inn. (2002). Read Aloud Asia Build Your Child’s Knowledge and 

Confidence. Selangor : Times Subang Sdn Bhd

 

Goodenough. (1971) W. Culture, Language, and Society. Addison-Wesley. Gouws, J. (1995). Error 

Budgeting for Control System Design; S.A. Institute of

Mechanical Engineers R&D Journal; 11(3), November 1995; pp.61-67

 

Greenberger, E. & O'Neil, R. (1993). "Spouse, Parent, Worker: Role Commitments and Role-Related 

Experiences in the Construction of Adults' Well Being," Developmenlal , I':5tchologrcal, Y o1.29, 

pp l8l - 197.

 

Greenwald, R., Hedges, L. & Laine, R. 1996. The effect of school resources on student achievement. 

Review of Educational Research 66: 361-396.

 

Gruneberg, M.M. (1979). Understanding job satisfaction. Thetford, Norfolk, Great Britain: Lowe and 

Brydone Printers, Ltd

 

Gutek, B.A. (1995). The Dynamics of Service: Reflection on the changing nature of customer 

instrections. San Francisco : Jossy- Bass Publishers.

 

Hackman and Oldham (1980). Work Redesign. USA: Addison-Wesley Publishing Company, Inc.

 

Hackman, J.R., Oldham, G.R. (1975). Development of the Job Diagnostic Survey.

Journal of Applied Psychology, 60, 159- 170.

 

Hackman, J.R., Oldham, G.R. (1975). Group Task, Group Interaction Process and Group Performance 

Effectiveness: A Review and Proposed Integartion. New York : Academic Press.

 

Halimatun Saadiah Mahmud, (2003). Persepsi Guru terhadap Keberkesanan Kandungan Latihan Dalam 

Perkhidmatan. Sarawak : UNIMAS.

 

Hambrick, D. and Mason, P. (1984). "Upper echelons: The organizatron as reflection of its top 

managers," Academy of Management Review, 9, pp. 195-206'

 

Hamid Hasan (2009). Evaluasi Kurikulum, cetakan kedua. Bandung: Remaja

Rosdakrya.

 

Hashim, S., Yaakub, R. & Ahmad, M. Z. 2007.Pedagogi: StrategidanTeknik Mengajar

Dengan Berkesan. Kuala Lumpur : PTS Professional Publishing Sdn. Bhd.

 

Herbert A. Simon (1947). Administrative Behavior: A Study of Decision-Making Processes in 

Administrative Organization. 4th ed. in 1997, The Free Press.

 

Herzberg, F. (1966). Work and the nature of man. Cleveland, OH: World Publishing Company.

 

Herzberg, F. Masner, B. & Syndeman, B (1959). The Motivation To Work. New York: John Wiley and 

Sons, Inc.

 

Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work. John Wiley: New York.

 

Hoole, C. & Vermeulen, L.P. (2003). Job satisfaction among South African pilots.

South African Journal of Industrial Psychology, 29(1):52–57

 

http://ips043.wix.com/upsi#!guidelines/co0z

 

Hulin, C. L. and Smith P. C. (1967). “An Empirical Investigation of Two Implications of   the   

Two-   Factor   Theory   of   Job   Satisfaction.”   Journal   of   Applied Psychology. 51 (3) : 

396 – 402

 

Hulin, C.L., Roznowski, M. and Hachiya, D. (1985), Alternative Opportunities and Withdrawal  

Decisions,  Emphiricaal  and  Theoritical  Discrepencies  and  An Intergration, Psyshological 

Bulletin, 97, 233-250

 

Ibrahim Mamat (1996). Reka Bentuk Dan Pengurusan Latihan : Konsep Dan Amalan.

Kuala Lumpur: Dewan Bahasa dan Pustaka

 

Ingersoll, R.M. & Gruber, K. 1996. Out of field teaching and educational equality. statistical 

analysis report. American Institutes for Research in the Behavioral Sciences. National Ceneter for 

Education Statistics. Washington DC.

 

Ingersoll, R.M. 2000. Out of Field Teaching. ERIC Digest.

 

Ishak Haron & Koh Boh Boon (1983). Asas-Asas Dalam Pedagogi. Ipoh : Utusan Publication & 

Distributor.

 

Ishak Md Shah (2002). Pengenalan Psikologi Industri dan Organisasi. Universiti Teknologi Malaysia.

 

Ismail bin Mustafa. (2008). Kepimpinan Pendidikan Teori dan Amalan. Pure Honey Enterprise, Kedah.

 

Jamil bin Ahmad. 2002. Pemupukan budaya penyelidikan di kalangan guru di sekolah:

satu penilaian.  Tesis Doktor Falsafah, Universiti Kebangsaan Malaysia

 

Jin & Cortazzi (1998), The culture the learner brings: a bridge or a barrier? In

Language Learning in Intercultural Perspective: Approaches through drama and ethnography CUP: U.K 

Cambridge.

 

Johnson, D. W., dan Johnson, R. (1999). Learning Together And Alone : Cooperative, Competitive  and 

 Individualistic  Learning.  5th  ed.  Massachusetts  :  Allyn  & Bacon.

 

Josephine Tai Yee Vui  (2006), Penilaian keberkesanan program latihan pengukuhan kemahiran bahasa 

Inggeris dalam pengajaran sains dan teknologi berdasarkan persepsi pelatih : satu kajian di 

kalangan staf akademik, Fakulti Pendidikan, Skudai: UTM

 

Judge, T. A., Erez, A., Bono, J. E., & Thoresen, C. (2002). Discriminant and incremental validity 

of four personality traits: Are measures of self-esteem, neuroticism,  locus  of  control,  and  

generalized  self-efficacy  indicators  of  a common core construct? Journal of Personality and 

Social Psychology, 83, 693–710

 

Kalsom Binti Salleh (2008). Implikasi latihan dalaman kepada guru-guru sekolah rendah.   (Tesis   

Sarjana   Muda   Tidak   Diterbitkan).   Universiti   Teknologi Malaysia, Johor Bahru.

 

Kamarol Baharen Mohd Rom (2009). Peranan Kepimpinan Guru Mempengaruhi Keberkesanan  Pengajaran  Dan 

 Pembelajaran  Sejarah  Dalam  Iklim  Bilik Darjah. Shah Alam : Penerbit Universiti Teknologi Mara.

 

Kamarudin Hj. Husin dam Siti Hajar Hj. Abd. Aziz (1999). Pengajian Melayu 5 dan 6. (Pemulihan  dan  

Pengayaan,  Pengurusan  Sumber  Budaya  dan  Masyarakat Malaysia). Subang Jaya: Kumpulan Budiman 

Sdn. Bhd

 

Kamarul Azmi Jasmi dan Ab. Halim Tamrin (2007). Pendidikan islam: Kaedah PdP. Cet. Ke-2.. Skudai : 

Penerbit Universiti Teknologi Malaysia.

 

Kamarul Baharen (2001).  Peranan Kepimpinan Guru Mempengaruhi Keberkesanan Mempengaruhi 

Keberkesanan Pengajaran Dan Pembelajaran Sejarah Dalam Iklim Bilik Darjah. Shah Alam : Penerbit 

Universiti Teknologi Mara.

 

Kamus Dewan (1996). Kuala Lumpur: Dewan Bahasa Dan Pustaka

 

Katz, D. 1964. Motivational basis of organizational behavior. Behavioral Science, 9: 131–146

 

Kementerian Pelajaran Malaysia (2006) (edisi pelancaran). Pelan induk Pembangunan Pendidikan  

2006-2010.  Putrajaya:  Bahagian  Perancangan  dan  Penyelidikan

Dasar Pendidikan, KPM.

 

Kementerian Pendidikan Malaysia (2013). Pelan Pembangunan Pendidikan Malaysia

2013 – 2025 Putrajaya: KPM.

 

Khine, M.S. (2004). Teaching and Classroom Management. Singapore. Prentice Hall.

 

Kirkpatrick, D. L. (1976). Evaluation of training.In R. L. Craig (Ed.), Training and development 

handbook: A guide to human resource development. New York: McGraw Hill.

 

Kirkpatrick, D. L., & Kirkpatrick, J. D. (2006).Evaluating training programs: The four levels    

(3?? ed). San Francisco, CA: Berrett-Koehler Publishers

 

Klassen, R.M., Usher, E.L., & Bong, M. (2010a). Teachers’ collective efficacy, job satisfaction,   

and   job   stress   in   cross-cultural   context.   The   Journal   of Experimental Education, 

78, 464-486.

 

Krejce and Morgan (1976), Determining Sample Size for Research Activities.

Educational and Psychological Measuremenfs. Vol. 30, pp. 607- 610.

 

Lawrence. G. (1974). Patterns of Effectiveness inservice Education.Tailahasse.

Florida, Department o f Education, University o f Texas. 122

 

Levstik, Linda S. & Barton, Keith C. (2008). Researching History Education: Theory, Method, and 

Context. New York: Routledge.

 

Likert, R. (1967). The human organization: Its management and value, New York: McGraw-Hill

 

Lim, T. S. (1995). Kepuasan kerja di kalangan guru-guru Sekolah Rendah Jenis Kebangsaan Cina di 

negeri Kelantan. Unpublished master's thesis, Universiti Utara Malaysia, Kedah

 

Locke, E. A. (1969). What is Job Satisfaction? OB and Human Performance, Vol. 4, pp 309-336.

 

Locke, E. A. (1976). The Nature and Causes of Job Satisfaction. In Dunnette, M.D. (Ed.),  Handbook  

of  the  Industrial  and  Organizational  Psychology.  Chicago: Rand McNally.

 

Maimunah Osman. (2000). Komunikasi Berkesan, Perhubungan Interpersonal. Kuala Lumpur: Institut 

Tadbiran Awam Negara (INTAN).

 

Markandan, R. (1984). Some factors affecting the satisfaction and dissatisfaction of selected 

secondary school teachers in Federal Territory. Unpublished master's

thesis, Universiti Malaya, Kuala Lumpur.

 

Martin, A., Linfoot, K. & Stephenson, J. 1999. How Teachers Respond to Concerns

About Misbehaviour in Their Classroom. Psychology in the Schools 36: 347- 358.

 

Maslow A.H. (1954) Motivation and Personality. Harper and Row Publisher, New York.

 

Maslow, A.H. (1968). Toward a psychology of being. New York: Van Nostrand Reinhold Company

 

Matthews, J. M., & Hudson, A. M. (2001). Guidelines for evaluating parent training programs. Family 

Relations, 50 (1), 77 – 86.

 

Mazanah Muhamad, (1998). Keberkesanan Latihan: Pengalaman Sebuah Agensi Pengembangan di Malaysia, 

Fakulti Pengajian Pendidikan . Universiti Putra Malaysia .

 

Mazidah Baharuddin, (1998). Penilaian Program Latihan: Satu Kajian Mengenai Tahap Kesesuaian 

Program Latihan yang Dilaksanakan Dengan Keperluan Kerjaya  Individu:  Kajian  Kes  di  Management  

Development  Centre,  Johor. Universiti Teknologi Malaysia. Projek Sarjana.

 

Mc Neely, R.L. (1983), Organizational Patterns and Work Satisfaction in a Comprehensive Human 

Service Agency: An Empirical Test, Journal of Applied Psychology.

 

McClelland, J. L. (1987). The case for interactionism in language processing.  In M. Coltheart 

(Ed.), Attention & performance XII: The psychology of reading (pp. 1-36). London: Erlbaum.

 

McNamara, C. (1999). General Guidelines for Conducting Interviews. From: 

http://www.mapnp.org/library/evaluatn/intrvi ew.htm

 

Md Sani Ibrahim & Zuraidah Majid. (2002). Perkembangan Profesion Guru: Satu tuntutan dan satu 

kemestian. Kertas dibentang di UPSITEC 2002

 

Md. Nasir Masran (2000). Guru Cemerlang: Personaliti dan Kemahiran,  Seminar Kebangsaan 

Penyelidikan dan Pembangunan Dalam Pendidikan 2000. 3 – 4 Oktober 2000, Bahagian Pendidikan Guru, 

KPM, ms. 173 – 178).

 

Michael Armstrong (2001), Performance Management : Key Strategies And Practical Guidelines, edisi 

kedua. London : British Library.

 

Mohamad Sani Ibrahim &Zuraidah Majid. (2002). Perkembangan Profesion Guru: Satu tuntutan dan satu 

kemestian. Kertas dibentang di UPSITEC 2002.

 

Mohamad Sultan Faujdar. (2000). Kualiti pengajaran sejarah di sebuah sekolah

menengah Daerah Sabak Bernam. Tesis Sarjana. UM

 

Mohamed Najib Ghafar. (1999). Penyelidikan Pendidikan. Skudai: Universiti

Teknologi Malaysia.

 

Mohd Majid Konting (1990). Kaedah Penyelidikan Pendidikan. Kuala Lumpur: Dewan Bahasa dan Pustaka.

 

Mohd. Azhar Abd.Hamid (2004) Kreativiti : Konsep dan Teori Praktis.Johor.universiti Teknology 

Malaysia.

 

Mohd. Mazlan Mohd. Jamhuri (1999) Bentuk dan keperluan program perkembangan staf untuk guru di 

Sekolah Bestari. Sarjana Pendidikan. Serdang : UPM.

 

Mok Soon Sang. (2001). Psikologi Pendidikan untuk Diploma Perguruan. Subang Jaya: Kumpulan Budiman 

Sdn.Bhd.

 

Morrison, E.W. (1994). Roles Definitions and Organizational Citizenship Behavior : The  Importance  

of  The  Employee’s  Perspective.  Academy  of  Management Journal Vol. 37 : 1543-1567.

 

Muhammad H.Lee (2009). Statistics: Formulae and Tables. Johor : Penerbit Universiti Teknologi 

Malaysia.

 

Mumtaz Begam Abdul Kadir, (2008), Kesan Integriti Kepimpinan dan Pengurusan kualiti menyeluruh 

dimensi Kemanusiaan Terhadap Iklim Proses Organisasi di Institusi Pendidikan Tinggi Mara. 

Universiti Kebangsaan Malaysia

 

Mustaqim, H. (2001). Psikologi Pendidikan. Yogyakarta : Pustaka Murid.

 

Noor Azlan Amad Zanzali (1987). The Malaysian Mathematics Progam: A Case Study of the Difference 

Between Design Intention and Classroom Implementation, An unpublished doctoral dissertation at the 

University of Wisconsin-Madison.

 

Nooraini Binti Othman, dan  Khairul Anuar Bin Abdul Rahman. (2009). Hubungan antara kompetensi 

pensyarah dengan pencapaian akademik pelajar. Fakulti Pendidikan, Universiti Teknologi Malaysia.

 

Noraini Idris. (2005). Pedagogi dalam pendidikan matematik. Kajang: Utusan Publications

 

Noran Fauziah dan Ahmad Mahdzan Ayob(1990), Guru dan Perguruan. Kuala Lumpur: Dewan Bahasa dan 

Pustaka.

 

Norasmah Othman. 2002. Keberkesanan program keusahawanan remaja di sekolah menengah.  Tesis Doktor 

Falsafah, Universiti Putra Malaysia

 

Noriati A.Rashid. Boon Poon Ying.Sharifah Fakhriah Syed Ahmad. (2009). Muriddan

Alam Belajar.Oxford Fajar. Selangor

 

Norizan Ahmad (2003), Kemahiran dan Penggunaan Komputer dalam Pengajaran

Sains di Sekolah Menengah : Lebih Banyak Soalan Dari Jawapan, Maktab Perguruan Teknik Kuala Lumpur.

 

Nur Hayati Cristina (2005),  Adaptasi Pembelajaran Bahasa Melayu di Institusi Pengajian Tinggi 

Swasta.   Universiti   Pertanian   Malaysia   :   Tesis   Sarjana Kedoktoran.

 

Nurul Azhani (2008) Kajian persepsi komuniti terpilih terhadap pelancongan sukan: Monsoon Cup, 

Pulau Duyung (Tesis Sarjana). Universiti Teknologi Malaysia.

 

Ong, C. S. 1992. Effectiveness of the in-service training programme for secondary school principals 

at Institute Aminuddin Baki.  Disertasi Sarjana Pendidikan, Universiti Malaya.

 

Organisation for Economic Co-operation and Development. (2009). Creating effective teaching  and  

learning  environments:  First  results  from  TALIS  teachingand learning international survey. 

Australian Council for Educational Research.

 

Patton, M. Q. 1990. Qualitative evaluation and research method. California: Sage Pengajaran  Dan  

Pembelajaran  Sejarah  Dalam  Iklim  Bilik  Darjah.  Fakulti Pendidikan. Shah Alam : UiTM.

 

Philips, J. A. (1997). Pengajaran Kemahiran Berfikir : Teori dan Amalan . Kuala Lumpur : Utusan Pub

 

Phillips-Miller, D L., Campbell, N.J & Morrison, C.R. (2000). "Work and Family: Satisfaction, 

Stress, and Spousal Support," Journal of Entploymenl Coun'seling, March, Vol 37, ppl6-30

 

Pinder, C.C. (1998). Work Motivation In Organizational Behavior. Toronto : Prentice Hall 

International. Inc.

 

Porter, G., & Brophy, M. (1988). Research on teacher effectiveness. Reston, VA: ASCD.

 

Quaglia, R. & Marion, S. (1991). The relationship of teacher satisfaction to perceptions of   

school   organization,   teacher   empowerment,   work   conditions,   and community status. 

Education 112(2), 206-222.

 

Ramatulasamma, K., & Bhaskara Rao, D. (2003). Job Satisfaction of Teachers Educators. India: 

Discovery Publishing House.

 

Rashidi Azizan dan Adbul Razak Habib. (1998). Pengajaran Dalam Bilik Darjah

Kaedah dan Strategi. Masa Enterprise. Kajang. Selangor

 

Raymond dan Daniel (1975). Age, Education, Job Tenure, Salary, Job Characteristic

And Job Satisfaction: A Multi Variate Analysis. Human Relation Journal. 8, 781 – 791.

 

Reeves, D. (2006). The Learning Leader. Alexandria, VA : Association For Supervision and Curriculum 

Development.

 

Robiah Sidin, Juriah Long, Khalid Abdullah dan Puteh Mohamed (2001).

Pembudayaan   Sains   dan   Teknologi:   Kesan   Pendidikan   dan   Latihan   di Kalangan Belia di 

Malaysia?.  Jurnal Pendidikan, 27, 35-45

 

Robiah Sidin. (2002). Konsep Guru Profesional.Prosiding Seminar Kebangsaan Profesion Perguruan. 

Bangi: Penerbibatan Fakulti, UKM.

 

Rohana Zubir (1986).  Aplikasi teknologi dalam pengajaran - pembelajaran sejarah : kesan dan 

masalahnya. Seminar Sejarah : Pendidikan Sejarah Kini dan Masa Depan. Universiti Malaya : Kuala 

Lumpur.

 

Ronen, S. (1978). Job satisfaction and the neglected variable of job seniority, Human Relations, 

Vol.31, pp.297-308

 

Rosser, V.J. (2005). Measuring the change in faculty perceptions over time: An examination of their 

worklife and satisfaction. Research in Higher Education. 46(1), 81-107.

 

Rothmann, S. & Coetzer, E.P. (2002). The relationship between personality dimensions and job 

satisfaction. Bestuursdinamika, 11(1):29–42.

 

Rozainum Ahmad. (1997). Kepuasan kerja guru-guru sekolah menengah di daerah Seremban. Unpublished 

master's research project, Universiti Malaya, Kuala Lumpur.

 

Rozinah Jamaluddin (2005), Multimedia Dalam Pendidikan, Utusan Publications & Distributors Sdn. 

Bhd. Cheras Kuala Lumpur.

 

Said, Hamzah (1994) Kepuasan Kerja Guru dan Pensyarah Sains Pertanian di Sekolah Menengah  dan  

Institut  Pertanian  di  Semenanjung  Malaysia.  Masters  thesis, Universiti Putra Malaysia

 

Samsuddin A. Rahim (1993). Komunikasi Asas. Kuala Lumpur: Dewan Bahasa Dan Pustaka.

 

Sarimah Ismail dan Faridatul AkmarTalip (2010) Kepuasan Bekerja Staf Akademik Jabatan Pendidikan 

Teknikal Dan Kejuruteraan, Fakulti Pendidikan, Universiti

Teknologi Malaysia, Skudai. pp. 1-7. (Unpublished)

 

Satute, M. (2003) Kesediaan Guru-guru Bukan Opsyen Melaksanakan Program MPV

di   Sekolah-sekolah   Menengah   Akademik   Negeri   Johor   dan   Melaka. UniversitiTeknologi 

Malaysia: Tesis Ijazah Sarjana Muda

 

Sayuti Bin Mat (2000). Kajian Faktor Pencapaian Teknologi Elektrik Di Dua Buah Sekolah Menengah 

Teknik Di Negeri Pahang. Tesis Sarjana Muda. Universiti Teknologi Malaysia, Skudai.

 

Schneider, B. (1975). Organizational climates: An essay. Personnel Psychology, 28, 447– 479.

 

Scriven, & D. L. Stufflebeam (Eds.), Evaluation models (Chapter 7, pp. 117-141).

Boston: Kluwer-Nijhoff.

 

Scriven, M. (1974). Evaluation: A study guide for educational administrators. Nova University.

 

Shahril Bin Asan Barseni (2001). Kajian Kes Mengenai Hubungan Pendekatan Pengajaran  Yang  

Digunakan  Oleh  Guru-Guru  Teknikal  Dengan  Personaliti Yang Mereka Miliki Di SMT Dato’ Sri Mohd. 

Zin Alor Gajah, Melaka. Tesis Sarjana Muda. Universiti Teknologi Malaysia, Skudai.

 

ShakilaYacob. 2010. Ilmu Sejarah Membina Negara. Utusan Malaysia. 19.10. 2010.

 

Sharma, R.D., & Jyoti, J. (2009). Job satisfaction of university teachers: An empirical study. 

Journal of Services Research, 9(2).

 

Shulman, L.S. (1986). Paradigms and research programs for the study of teaching. In

M.C. Wittrock (Ed.), Handbook of research on teaching (3rd ed.). New York: Macmillan.

 

Silverstein, B & Perlick, D (1995). The Cost of Competence, New York: Oxford University Press.

 

Siti Hawa Abdullah (2008). Empati Sejarah Dalam Kalangan Murid Tingkatan 2.

Universiti Malaya: Tesis Ijazah Doktor Falsafah Pendidikan.

 

Siti Salwa (2014). Pengajaran Guru Opsyen Dan Bukan Opsyen Kemahiran Hidup Bersepadu  Sekolah  

Rendah  Di  Batu  Pahat.  Universiti  Tun  Hussien  Onn Malaysia: Tesis Ijazah Sarjana Pendidikan 

Teknik dan Vokasional.

 

Sivachandralingam Sundara Raja. Ahmad Kamal Ariffin Mohd Rus, Ho Hui Ling, Noraini  Mohamed  Hassan 

 dan  Nurul  Asnida  Abu  Bakar.  (2008).  Sejarah Masih Relevan, Karisma Publication, Sdn Bhd.

 

Smith, L.M. (1969). Group Processes in Elementary and Secondary Schools.

Washington, D.C.: National Education Association of Classroom Teachers.

 

Smucker, M.K. and Kent, A. (2004).'The Influence of Referent Selection on Pay,

Promotion,  Supervision,  Work  and  Co-Worker  Satisfaction  Across  Three District Sport Industry 

Segments, International Sports Journal, Winter.

 

Solis, A. (2009). Pedagogical content knowledge: what matters most in the professional learning of 

content teachers in classrooms with  diverse student  populations. Intercultural    Development    

Research    Association    (IDRA)    newsletter. http://www.idra.org [10 Julai 2010].

 

Spector, P.E. (1997). Job Satisfaction: Application, Assessment, Causes an Consequences. Thousand 

Oaks, California: Sage Publications

 

Stake, R.E. (1967). The countenance of Educational Evaluation. Teachers College Record, 68, 

5)23-5)40.

 

Stake, R.E. (2004).  Standards-Based and Responsive Evaluation.  Thousand Oaks, CA: Sage 

Publications.

 

Steinert Y, Cruess SR, Cruess RL, Snell L. Faculty development for teaching and Stinson, J.E. & 

Johnson, T.W. (1977). Tasks, individual differences, and job satisfaction. Industrial Relations, 

16(3):315-325.

 

Stone, T. H. (1982). Understanding Personnel Management. New York: CBS College Publishing.

 

Strydom, S.C. & Meyer, J.C. (2002). ’n Ondersoek na die bronne van werkstevredenheid  en  werkstres 

 onder  middelvlakbestuurders  in  die  Wes- Kaap  (An  investigation  of  the  sources  of  job  

satisfaction  and  work  stress among middle-level managers in the Western Cape). South African 

Journal of Industrial Psychology, 28(2):15–22.

 

Stufflebeam, D. L. (1972). The relevance of the CIPP evaluation model for educational 

accountability. SRIS Quarterly, 5(1).

 

Stufflebeam, D. L. (1983). The CIPP model for program evaluation. In G. F. Madaus, M.

 

Stufflebeam, D. L., & Shinkfield, A. J. (2007). Evaluation theory, models, and applications. 

(Chapter 19). San Francisco: Jossey-Bass.

 

Stufflebeam, D.L. (1987) Professional Standards for Assuring the Quality of Educational  Program  

and  Personnel  Evaluations.  "International  Journal  of Educational Research," 11(1), 125-143.

 

Stufflebeam, D.L. (1987). Professional Standards for Assuring the Quality of Educational  Program  

and  Personnel  Evaluations.  "International  Journal  of

Educational Research," 11(1), 125-143.

 

Stufflebeam, D.L., Folely, W.J., Gephart, W.J., Guba, E.G., Hammond R.L., Merriman,

H.O., & Provus, M.M. (1971). Educational Evaluation and Decision-making. Itasca, IL: F.E. Peacock.

 

Suchman, E. A. 1967. Evaluative research. New York: Russel Sage Foundation. 

 

Suharsimi Arikunto dan Cepi Safrudin. (2009). Evaluasi Program Pendidikan:

Pedoman Teoritis Praktis Bagi Mahasiswa dan Praktisi Pendidikan. Jakarta: Bumi Aksara

 

Tan Kwang How. (2002). Training and development human resources. Petaling Jaya

:Management Consultant Sdn Bhd.

 

Tan Sai Tian. 1998. The Effectiveness of Training Programmes as Perceived by Support  Staff  in  

University  Utara  Malaysia.  Universiti  Putera  Malaysia. Projek Sarjana

 

Tennant C et.al. 2002. The Design of a Training Programme Measurement Model.

Journal of European Industrial Training Vol 26/5 p 230-240.

 

Terry, D. (1974). Evaluation: A practical guide for teachers. New York : McGraw-Hill 

 

Thangaraj N Mohanasundram. (1998). An Evaluation of Training Delivery

Effectiveness  of  a  Programme  Conducted  by  Private  Training  Company. Universiti Putera 

Malaysia, Projek Sarjana.

 

Tillman, W.R., & Tillman, C.J. (2008). And you thought it was the apple: A study of job 

satisfaction among teachers. Academy of Educational Leadership Journal. 12(3), 1-18.

 

Tomlinson, H. 2004. Educational leadership - personal growth for professional development. London: 

Sage Publications.

 

Tunc, F. (2010). Evaluation Of An English Language Teaching Program At A Public University Using 

CIPP Model . Middle East Technical University: TesisSarjana

 

Tyler, R. W. 1950. Basic principles of curriculum and instruction. Chicago: University of Chicago 

Press

 

Ulrich, R. S. (1991). Effects of health facility interior design on wellness: theory and scientific 

research. Journal of Health Care Design, 3: 97-109. [Reprinted in S.

O. Marberry (Ed.), Innovations in Healthcare Design (pp. 88-104). New York: Van Nostrand Reinhold, 

1995]

 

Wall, V.D., and L.L. Nolan (1986), Perception of Inequity, Satisfaction and Conflict in 

Task-Oriented Group, Human Relations, 39(11): 1033 - 1052.

 

Wan Ali, W. Z. (2000).MemahamiPembelajaran. Kuala Lumpur: Utusan Publication.

 

Wan Nik Muda dan Wan Ruslim Ismail (2004). Theory Of Constraints For Education

(Tocfe)   Dalam   Pengajaran   Dan   Pembelajaran   Sejarah:   Satu   Pendekatan Inovatif. Jurnal 

Sejarah.

 

Warr, P., Bird, M. & Rackham, N. (1970). Evaluation of management training. London: Gower Press.

 

Watson, D. & Clark, L.A. (1984) "Negative Affectivity: The Disposition to Experience Advert," 

Patchological Bulletin, Vol.96, pp465-490

 

Wina Sanjaya. (2007). Strategi Pembelajaran Berorientasi Standar Proses Pendidikan.

Jakarta: Kencana Prenada Media Group.

 

Worthen, B.R., & Sanders, J.R. (1987). Educational Evaluation. Alternative Approaches and Practical 

Guidelines. New York : Longman.

 

Xia Ma dan McMillan, R.B. 1999. Influence Of Workplace Condition On Teacher ‘ Job Satisfaction. 

Journal Of Educational Research 93(1) : 39.

 

Yahya Othman (2007). Bahan bantu mengajar memperkukuh Bahasa Melayu. Dewan Bahasa, 7(2), 32-35.

 

YukI,G.A. (2002). Leadership in organizations (5thed.). Upper Saddle River.Nr: Prentice.

 

Zahara Aziz (2000). Beberapa strategi pengajaran berpusatkan pelajar dan kemahiran berpikir  secara 

 kritis  dan  kreatif  di  sekolah  menengah  di  semenanjung Malaysia. international Conference on 

teaching and learning in 21st century, Putra Jaya. 24- 5 November.

 

Zainal Abidin Abdul Wahid (1972). Sejarah Malaysia Sepintas Lalu.Kuala Lumpur

:Dewan

 

Zainal Kasim. (1997). Kepuasan kerja: Satu kajian guru wanita di sekolah menengah.

Unpublished master's research project, Universiti Malaya, Kuala Lumpur.

 

Zamrimi Binti Isyak, (2010). Faktor-faktor yang mempengaruhi kadar pusing ganti Kerja.  John  M.  

Ivancevich.  Human  resource  management.  11th  edition. McGraw-Hill/Irwin

 

Zhang, G., Griffith, R., Metcalf, D., Zeller, N., Misulis, K., Shea, D., & Williams, J. (2009, 

April). Assessing service and learning of a service-learning program in teacher education using 

mixed-methods research. Paper presented at the American  Education  Research  Association  Annual  

Conference,  San  Diego,

CA.

 

Zhang, G., Zeller, N., Shea, C., Griffith, R., Metcalf, D., Misulis, K., Williams, J., &

Knight,  S.  (2008).  A  360°  assessment  of  the  multidimensional  effects  of  a

service-learning program in teacher education using mixedmethods research. Paper  presented  at  

the  8th  International  Research  Conference  on  Service-

Learning and Community Engagement, New Orleans, LA.