A proposed instrument to measure the organizational citizenship behavior of teachers in Indonesian context

Utari, Rahmaniaa

Abstract

This study aims to investigate teacher OCB (Organizational Citizenship Behaviors) dimensions, aspects, and indicators that serve as the basis for developing an instrument to measure teacher OCB. With the Indonesian context, this study is based on a qualitative study conducted by Shaheen et al. The instrument developed in this study uses a summated rating scale model based on self-reports. This study with Design and Development (D&D) research design went through some stages, namely 1) analyzing instrument item by focusing on content, construction, and language; 2) consulting to psychometric and language experts to obtain expert judgment; 3) validating the content through FGD with teachers and principals and trying out the instrument to the teachers individually to see its readability; 4) revising the instrument based on the first trial; 5) testing the instrument to the teacher group; 6) quantitatively analyzing the feasibility of the instrument using statistical methods; and 7) submitting the report/result to stakeholders. Group test results were analyzed using Exploratory Factor Analysis (EFA) by employing the LISREL 8.0 program.The instrument construct was based on the model developed by Shaheen et al. The construct included three factors, namely individual, organizational, and prosocial factors. The results of this study show that there are several rejected items due to the value of factor loading which is less than 0.5. Moreover, some items are rejected because they measure more than one factor mentioned. Besides, based on the analysis, two more OCB factors were added to the previously mentioned three factors. The factors are individual approach by teachers to students, teacher social awareness, teacher tolerance for student weakness and school shortcomings, teacher willingness to approach students’ families, and teaching etiquette and showing empathy.

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