UPSI Digital Repository (UDRep)
|
UPSI Digital Repository (UDRep)
|
|
|
| ||||||||||||||||||||||||
| Abstract : Universiti Pendidikan Sultan Idris |
| This study examined the direct relationships between social capital (SC) and organisational performance (OP). Studies have shown SC is a factor that contribute to this gap. The effect of IR4.0 and other megatrends make it even more challenging for these SMEs to prosper. Hence, SMEs require to make use of their full potential which includes adopting the best practices implemented in most develop countries, which is to increase the SC. This implementation validates new business models, the creation of new industries and redirecting of resources. The increasing rates of SC in the country can result in positive well-being functions, sustainability, and economic growth. Self-administered questionnaires were used to collect data from 500 SME manufacturing firms located in Klang Valley, in April and May 2018, and the gathered data was analysed by using SPSS 23.0. Statistically, the results confirmed that SC is positively related to SME performance. Civic Engagement and personal relationship contribute the most on OP. The outcome of this study provides new knowledge and important insights for government agencies to improve the policy to boost the performance of SMEs. Finally, in order to evaluate OP, it is more relevant to explore SEA, which needs encouragement to convert an organisation into a social organisation. |
| References |
Afendi, N. A., Huang, X., & de Waal, G. A. (0000). The impact of strategic orientation and firm capabilities on new product performance in SMEs. The International Society for Professional Innovation Management (ISPIM), Retrieved from www.scopus.com Agyapong, F. O., Agyapong, A., & Poku, K. (2017). Nexus between social capital and performance of micro and small firms in an emerging economy: The mediating role of innovation. Cogent Business and Management, 4(1) doi:10.1080/23311975.2017.1309784 Ahmad Marzuki, N. (2014). Community social capital in malaysia: A pilot study. Asian Social Science, 10(12) Retrieved from www.scopus.com Al bdour, A. A., Nasruddin, E., & Lin, S. K. (2010). The relationship between internal corporate social responsibility and organizational commitment within the banking sector in jordan. International Journal of Economics and Management Engineering, 4(7), 1842-1861. Retrieved from www.scopus.com Amaratunga, D., & Baldry, D. (2002). Moving from performance measurement to performance management. Facilities, 20, 217-223. doi:10.1108/02632770210426701 Anderson, A. R., & Miller, C. J. (2003). "Class matters": Human and social capital in the entrepreneurial process. Journal of Socio-Economics, 32(1), 17-36. doi:10.1016/S1053-5357(03)00009-X Asad, M., Sharif, M. N., & Alekam, J. M. (2016). Moderating role of entrepreneurial networking on the relationship between access to finance and performance of MSEs in punjab pakistan. Paradigms a Research Journal of Commerce, Economics, and Social Sciences, 10(1), 1-13. Retrieved from www.scopus.com Azizi, N. (2009). Factors influencing the effectiveness of information system implementation among small and medium manufacturing enterprises in malaysia. Malaysian Manage J., 13(1-2), 21-34. Retrieved from www.scopus.com Bjørnskov, C., & Sonderskov, K. M. (2013). Is social capital a good concept? Social Indicators Research, 114(3), 1225-1242. doi:10.1007/s11205-012-0199-1 Brush, C. G., & Vanderwerf, P. A. (1992). A comparison of methods and sources for obtaining estimates of new venture performance. Journal of Business Venturing, 7(2), 157-170. doi:10.1016/0883-9026(92)90010-O Burt, R. S. (2000). The network structure of social capital. Research in Organizational Behavior, 22, 345-423. doi:10.1016/s0191-3085(00)22009-1 Carrasco-Hernandez, A., & Jimenez-Jimenez, D. (2012). Can family firms innovate? sharing internal knowledge from a social capital perspective. Electronic Journal of Knowledge Management, 11(1), 30-37. Retrieved from www.scopus.com Carrasco-Hernandez, A., & Jimenez-Jimenez, D. (2012). Can family firms innovate? sharing internal knowledge from a social capital perspective. Electronic Journal of Knowledge Management, 11(1), 30-37. Retrieved from www.scopus.com Chelliah, S., Sulaiman, M., & Yusoff, Y. M. (2010). Internationalization and performance: Small and medium enterprises (SMEs) in malaysia. International Journal of Business and Management, 5(6), 27-37. Retrieved from www.scopus.com Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology, 94(SUPPL.), S95-S120. Retrieved from www.scopus.com Cooke, P., & Wills, D. (1999). Small firms, social capital and the enhancement of business performance through innovation programmes. Small Business Economics, 13(3), 219-234. doi:10.1023/A:1008178808631 De Clercq, D., Dimov, D., & Thongpapanl, N. T. (2013). Organizational social capital, formalization, and internal knowledge sharing in entrepreneurial orientation formation. Entrepreneurship: Theory and Practice, 37(3), 505-537. doi:10.1111/etap.12021 Dierickx, I., & Cool, K. (1989). Asset stock accumulation and sustainability of competitive advantage. Management Science, 35(12), 1504-1511. Retrieved from www.scopus.com Fahmy-Abdullah, M., Sieng, L. W., & Isa, H. M. (2018). Technical efficiency in malaysian textile manufacturing industry: A stochastic frontier analysis (SFA) approach. International Journal of Economics and Management, 12(2), 407-419. Retrieved from www.scopus.com Florida, R., Cushing, R., & Gates, G. (2002). When social capital stifles innovation. Harvard Business Review, 80(8), 20. Retrieved from www.scopus.com Forsman, H., & Rantanen, H. (2011). Small manufacturing and service enterprises as innovators: A comparison by size. European Journal of Innovation Management, 14(1), 27-50. doi:10.1108/14601061111104689 Grootaert, C., & van Bastelaer, T. (2002). Understanding and measuring social capital. A synthesis of findings and recommendations from the social capital initiative. Understanding and Measuring Social Capital: A Multidisciplinary Tool for Practitioners, Retrieved from www.scopus.com Grootaert, C., & van Bastelaer, T. (2002). Understanding and measuring social capital. A synthesis of findings and recommendations from the social capital initiative. Understanding and Measuring Social Capital: A Multidisciplinary Tool for Practitioners, Retrieved from www.scopus.com Haber, S., & Reichel, A. (2005). Identifying performance measures of small ventures - the case of the tourism industry. Journal of Small Business Management, 43(3), 257-286. doi:10.1111/j.1540-627X.2005.00137.x Hazlina Ahmad, N., Ramayah, T., Wilson, C., & Kummerow, L. (2010). Is entrepreneurial competency and business success relationship contingent upon business environment?: A study of malaysian SMEs. International Journal of Entrepreneurial Behaviour & Research, 16(3), 182-203. doi:10.1108/13552551011042780 Hudson, M., Smart, A., & Bourne, M. (2001). Theory and practice in SME performance measurement systems. International Journal of Operations and Production Management, 21(8), 1096-1115. doi:10.1108/EUM0000000005587 Ibrahim, Y. M., Hami, N., & Abdulameer, S. S. (2020). A scale for measuring sustainable manufacturing practices and sustainability performance: Validity and reliability. Quality Innovation Prosperity, 24(2), 59-74. doi:10.12776/QIP.V24I2.1385 Ismail, R., Mahfodz, N. D., & Sulaiman, N. (2016). Level and determinants of social capital index in malaysia. [Tahap dan penentu indeks modal sosial di Malaysia] Kajian Malaysia, 34(2), 101-121. doi:10.21315/km2016.34.2.5 Kadir, A., Bahari, M. A., & Sarif, S. M. (2016). Social entrepreneurship, social entrepreneur and social enterprise: A review of concepts, definitions and development in malaysia. Journal of Emerging Economies and Islamic Research, 4(2), 1-16. Retrieved from www.scopus.com Kang, K., & Park, H. (2012). Influence of government R&D support and inter-firm collaborations on innovation in korean biotechnology SMEs. Technovation, 32(1), 68-78. doi:10.1016/j.technovation.2011.08.004 Khalique, M., Bontis, N., bin Shaari, J. A. N., & Isa, A. H. M. (2015). Intellectual capital in small and medium enterprises in pakistan. Journal of Intellectual Capital, 16(1), 224-238. doi:10.1108/JIC-01-2014-0014 Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. Retrieved from www.scopus.com Kusi, A., Opata, C. N., & Narh, T. W. J. (2015). Exploring the factors that hinder the growth and survival of small businesses in ghana (a case study of small businesses within kumasi metropolitan area). American Journal of Industrial and Business Management, 5(11), 705-723. Retrieved from www.scopus.com Kuswantoro, F., Rosli, M. M., Abdul, R., & Ghorbani, H. (2012). Impact of distribution channel innovation on the performance of small and medium enterprises. International Business and Management, 5(1), 52-61. Retrieved from www.scopus.com Kwon, S., & Adler, P. S. (2014). Social capital: Maturation of a field of research. Academy of Management Review, 39(4), 412-422. doi:10.5465/amr.2014.0210 Kwon, S., Heflin, C., & Ruef, M. (2013). Community social capital and entrepreneurship. American Sociological Review, 78(6), 980-1008. doi:10.1177/0003122413506440 Lechner, C., Frankenberger, K., & Floyd, S. (2010). Task contingencies in the curvilinear relationships between intergroup networks and initiative performance. Academy of Management Journal, 53(4), 865-889. doi:10.5465/amj.2010.52814620 Liao, J., & Welsch, H. (2005). Roles of social capital in venture creation: Key dimensions and research implications. Journal of Small Business Management, 43(4), 345-362. doi:10.1111/j.1540-627X.2005.00141.x Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the entrepreneurial orientation construct and linking it to performance. Academy of Management Review, 21(1), 135-172. doi:10.5465/AMR.1996.9602161568 Lyon, D. W., Lumpkin, G. T., & Dess, G. G. (2000). Enhancing entrepreneurial orientation research: Operationalizing and measuring a key strategic decision making process. Journal of Management, 26(5), 1055-1085. doi:10.1177/014920630002600503 Malaysian Global, I., & Creativity, C. (2015). Unleashing the power of social entrepreneurship: Malaysian social enterprise blueprint 2015–2018. Retrieved from www.scopus.com Mandy, M. K. (2009). The relationship between innovativeness and thePerformance of small and medium-size enterprises (SMEs)of malaysian manufacturing sector. International Journal of Management and Innovation, 1(2), 1-14. Retrieved from www.scopus.com Mandy, M. K. (2009). The relationship between innovativeness and thePerformance of small and medium-size enterprises (SMEs)of malaysian manufacturing sector. International Journal of Management and Innovation, 1(2), 1-14. Retrieved from www.scopus.com Marzuki, N. A., Ahmad, N. A., Hamid, A. S. A., & Ishak, M. S. (2014). Community social capital in malaysia: A pilot study. Asian Social Science, 10(12), 202-209. doi:10.5539/ass.v10n12p202 Maurer, I., & Ebers, M. (2006). Dynamics of social capital and their performance implications: Lessons from biotechnology start-ups. Administrative Science Quarterly, 51(2), 262-292. doi:10.2189/asqu.51.2.262 Miller, D. (1983). The correlates of entrepreneurship in three types of firms. Management Science, 29(7), 770-791. doi:10.1287/mnsc.29.7.770 Mohammed Hardy Loh, R. (2015). The Relationship of Social Entrepreneurial Behavior, Entrepreneurial Leadership and Organizational Performance of Small and Medium Enterprises in Malaysia, Retrieved from www.scopus.com Mustafa, H. K., & Yaakub, S. (2018). Innovation and technology adoption challenges: Impact on SMEs’ company performance. International Journal of Accounting, 3(15), 57-65. Retrieved from www.scopus.com Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266. doi:10.5465/AMR.1998.533225 Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266. doi:10.5465/AMR.1998.533225 Narayan, V. (2012). Business performance and maintenance: How are safety, quality, reliability, productivity and maintenance related? Journal of Quality in Maintenance Engineering, 18(2), 183-195. doi:10.1108/13552511211244210 Narayan, V. (2012). Business performance and maintenance: How are safety, quality, reliability, productivity and maintenance related? Journal of Quality in Maintenance Engineering, 18(2), 183-195. doi:10.1108/13552511211244210 Okechukwu, W. (2017). Influence of training and development, employee performance on job satisfaction among the staff. Journal of Technology Management and Business, 4(1), 1-16. Retrieved from www.scopus.com Othman, N., & Ab Wahid, H. (2014). Social entrepreneurship among participants in the students in free enterprise program. Education and Training, 56, 852-869. doi:10.1108/ET-09-2013-0111 Othman, N., & Ab Wahid, H. (2014). Social entrepreneurship among participants in the students in free enterprise program. Education and Training, 56, 852-869. doi:10.1108/ET-09-2013-0111 Pallant, J. (2005). SPSS Survival Manual, 12 Retrieved from www.scopus.com Pallant, J. (2007). SPSS Survival Manual: A Step by Step Guide to Data Analysis using SPSS for Windows, Retrieved from www.scopus.com Payne, G. T., Moore, C. B., Griffis, S. E., & Autry, C. W. (2011). Multilevel challenges and opportunities in social capital research. Journal of Management, 37(2), 491-520. doi:10.1177/0149206310372413 Pike, S. (2002). ToMA as a measure of competitive advantage for short break holiday destinations. Journal of Tourism Studies, 13(1), 9-19. Retrieved from www.scopus.com Piran, M., Ghafarzadeh, H., Ghasemi-Khashab, A., & Imani, S. (2015). Impact of social capital on corporate entrepreneurship: An empirical investigation. International Journal of Productivity and Quality Management, 16(1), 1-16. doi:10.1504/IJPQM.2015.070189 Rahim, H. L., & Mokhtar, S. (2014). Social entrepreneurship, entrepreneurial leadership and organizational performance: A mediation conceptual framework. Australian Journal of Basic and Applied Sciences, 8(23), 184-190. Retrieved from www.scopus.com Read, E. A., & Laschinger, H. K. S. (2015). The influence of authentic leadership and empowerment on nurses' relational social capital, mental health and job satisfaction over the first year of practice. Journal of Advanced Nursing, 71(7), 1611-1623. doi:10.1111/jan.12625 Reagans, R., & Zuckerman, E. W. (2001). Networks, diversity, and productivity: The social capital of corporate R&D teams. Organization Science, 12(4), 502-517. doi:10.1287/orsc.12.4.502.10637 Ritchie, W. J., & Kolodinsky, R. W. (2003). Nonprofit organization financial performance measurement: An evaluation of new and existing financial performance measures. Nonprofit Management and Leadership, 13(4), 367-381. doi:10.1002/nml.5 Russo, M. V., & Fouts, P. A. (1997). A resource-based perspective on corporate environmental performance and profitability. Academy of Management Journal, 40(3), 534-559. doi:10.2307/257052 Salikin, N., Ab Wahab, N., & Muhammad, I. (2014). Strengths and weaknesses among malaysian SMEs: Financial management perspectives. Procedia-Social and Behavioral Sciences, 129, 334-340. Retrieved from www.scopus.com Salleh, S. S. M. M., Fareed, M., Yusoff, R. Z., & Saad, R. (2018). Internal and external top management team (tmt) networking for advancing firm innovativeness. Polish Journal of Management Studies, 18(1), 311-325. doi:10.17512/pjms.2018.18.1.23 Salleh, S. S. M. M., Fareed, M., Yusoff, R. Z., & Saad, R. (2016). Top management team networking as an imperative predictor of the firm performance: A case of permodalan nasional berhad invested companies. International Journal of Economic Perspectives, 10(4), 739-750. Retrieved from www.scopus.com Sander, T., & Teh, P. L. (2014). A concept to measure social capital in social network sites. International Journal of Future Computer and Communication, 3(2) Retrieved from www.scopus.com Sander, T., & Teh, P. L. (2014). A concept to measure social capital in social network sites. International Journal of Future Computer and Communication, 3(2) Retrieved from www.scopus.com Sarif, S. M., Ismail, Y., & Sarwar, A. (2013). Creating wealth through social entrepreneurship: A case study from malaysia. Journal of Basic, and Applied Scientific Research, 3(3), 345-353. Retrieved from www.scopus.com Sekaran, U. (1992). Research Methods for Business, Retrieved from www.scopus.com Sekaran, U. (1992). Research Methods for Business, Retrieved from www.scopus.com Sen, P. (2007). Ashoka's big idea: Transforming the world through social entrepreneurship. Futures, 39(5), 534-553. doi:10.1016/j.futures.2006.10.013 Stam, W., Arzlanian, S., & Elfring, T. (2014). Social capital of entrepreneurs and small firm performance: A meta-analysis of contextual and methodological moderators. Journal of Business Venturing, 29(1), 152-173. doi:10.1016/j.jbusvent.2013.01.002 Tabachnick, B. G., & Fidell, L. S. (2007). Multivariate analysis of variance and covariance. Using Multivar.Stat., 3, 402-407. Retrieved from www.scopus.com Whah, C. Y., & Lim, E. S. (2018). Policies and performance of SMEs in malaysia. Journal of Southeast Asian Economies, , 470-487. doi:10.1355/ae35-3i Woolcock, M. (2002). Social capital in theory and practice: Where do we stand. Social Capital and Economic Development: Well-being in Developing Countries, (2), 18-39. Retrieved from www.scopus.com Yusoff, M. N. H., Yaacob, M. R., & Ibrahim, M. D. (2010). Business advisory: A study on selected micro-sized SMEs in kelantan, malaysia. International Journal of Marketing Studies, 2(2), 245-257. Retrieved from www.scopus.com Zukewich, N., & Norris, D. (2005). National experiences and international harmonization in social capital measurement: A beginning. Siena Group Meeting, 10 Retrieved from www.scopus.com |
| This material may be protected under Copyright Act which governs the making of photocopies or reproductions of copyrighted materials. You may use the digitized material for private study, scholarship, or research. |