UPSI Digital Repository (UDRep)
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Abstract : Universiti Pendidikan Sultan Idris |
This research aimed to propose a new multi-criteria decision-making method called “Decision
by Opinion Score Method” (DOSM), which was based on the idea of an ideal solution that has been
utilized for reference comparison. This research used the TOPSIS method to design DOSM because both
depended on an ideal solution to solve the MCDM problem. Meanwhile, TOPSIS consisted of a series of
mathematical operations that has several problems, and DOSM was intended to solve these problems.
DOSM rank was obtained from direct aggregation, or compromise rank, or grey relational analysis.
The case study in a computer network was used in this research which has 9 alternatives (A1- A9)
and four criteria. Three experts were involved in the evaluation for the reference comparison
process to obtain the best alternative. The result of A9 obtained 88.8% in terms of ranking and it
was the best alternative for experts 1 and 3. For expert 2, A1 was ranked as the worst alternative
and the A5 was ranked the best alternative. DOSM was also developed for group decision making with
internal and external aggregation besides the voting method. In an internal aggregation, A4 was the
best alternative with direct aggregation and compromise rank, while A9 was the best alternative for
grey relational. As for external aggregation, the best alternative was A9 for direct aggregation
and grey relational analysis ranks. For the voting method, A9 obtained a majority of votes (66.7%)
was the winner, which has the plurality and majority. A4 was the winner of the Borda method with 23
scores. The second case study for the mobile section problem was solved by DOSM, AHP, and BWM. A
comparison was made among them to demonstrate the significance of DOSM. In conclusion, the DOSM is
an effective solution for multi criteria decision making problems. This study implicates that DOSM
is an optimal method for making decision and it could be applied in
different real-life situations.
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