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| Abstract : Universiti Pendidikan Sultan Idris |
| With the increased number of women participating in the labour force and the
encouragement from the Malaysian government to the private sector in setting up
preschool and early childcare centres, there is a high demand for the number of
institution-based private childcare centres. However, the literature has shown that
the number of childcare centres closing is on the rise and in a worrying state. Hence,
the purpose of this study is to explore the possible factors affecting the closing of
the institution-based private childcare centres in Klang Valley and to learn the best
practices from the sustaining childcare centres. This study utilized multiple case
studies methods in researching the success factors of those sustainable childcare
centres as well as identifying the factors that lead to the closing of some childcare
centres. Two institution-based private childcare centres that have operated for more
than ten years and two centres that have recently closed after operating between
two to four years in the Klang Valley area were selected in this study. This study
used semi-structured interviews to collect qualitative data from the operator, one
teacher, and one parent from each centre, together with the field observation and
document analysis. Thematic analysis was used to analyse the data deductively.
The themes emerged were organised to answer the research questions. Complexity
in managing employees, cautiousness in managing finance, empathetic leadership
style, supportive and positive working and learning environment, the
ineffectiveness of related policies and implementation were among the findings of
this study. In conclusion, the operator needs to have early childhood care and
education background, related working experiences and coupled with good
financial management, strong and empathetic leadership abilities, good in
marketing and recruitment, and to have policy literacy to comply with the constant
changing of the laws and regulations of the country. The implication of this study
highlights the need from the authority to look into the implementation and
monitoring of childcare centres and the need to increase the awareness of the
community towards ECCE in this country. |
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