UPSI Digital Repository (UDRep)
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Abstract : Universiti Pendidikan Sultan Idris |
This study aimed to investigate the direct impact of total quality management
(TQM), leadership, innovation, and organizational culture on the organizational
performance of the Dubai police, and the mediating role of organizational culture.
A quantitative research approach was employed. Data were collected using
questionnaires from a sample of 314 Dubai Police officers, which were selected
using the cluster random sampling technique. The preliminary analysis and
descriptive statistics were run using SPSS version 25 while hypotheses were tested
using the structural equation modelling via Smart PLS version 3. For the direct path
analysis, the findings revealed a direct relationship between TQM and
organizational performance (β=0.662, t=11.583, p |
References |
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