This study examined the relationship between work overload and job involvement with the two dimensions of work-family conflict [work interference with family (WIF) and family interference with work (FIW)]. The sample comprised of 391 local doctors working full-time in nineteen public hospitals in Peninsular Malaysia. Statistical results using regression analysis indicated that work overload was positively related to both work interference with family (WIF) and family interference with work (FIW). On the other hand, job involvement was found to have no significant impact on the two forms of work-family conflict. Implications of the results, limitations, and future research directions are also presented...

4968 hits

This paper proposed the model of the development of knowledge entrepreneur that can be used for the entrepreneurship development program in Malaysian organizational context. The entrepreneurship concept is based on a multi dimensional approach, which integrates personality trait, business skill, business processes and business environmental. The knowledge entrepreneur is an extension of the entrepreneurship concept. Knowledge entrepreneur begins in the recognition of the potential value of knowledge, a likely result organisational, and ends in the implementation of an innovation aimed at the realization of that added value. Knowledge entrepreneur describes the entrepreneur ability to respond to learning, to capitalize on an opportunity, and protect against a threat by adopting an innovation. In summary, a knowledge entrepreneur is a combination of people, know-how and technology which can be brought together and beneficially manages and understand how to establish, launch and manage a .....

1582 hits

This study was conducted to measure the moderating effect of distributive justice in the relationship between benefit types and job performance. A survey research method was used to gather 150 usable questionnaires from employees who have served in Malaysian federal government linked companies in Sarawak (GLCOMPANY). Outcomes of testing a moderating model using a hierarchical regression analysis showed that (1) interaction between distributive justice and medical treatment had not increased job performance, and (2) interaction between distributive justice and official duty claims had increased job performance, and (3) interaction between distributive justice and promotions had increased job performance. This study demonstrates that distributive justice does act as a partial moderating variable in the benefit program models of the organizational sector sample. In addition, the implications of this study to theory and practice, methodological and conceptual limitations, and directions fo.....

1410 hits

Since a decade ago, the Malaysian educational system has undergone a tremendous transformation due to recent technological advancement. To achieve the targets in the Malaysian Educational Blueprint, comprehensive usage of technology is crucial, not only in teaching and learning but also in management and administration. This study had been conducted using online administered questionnaires. About 80 secondary school teachers randomly selected in northern states of Malaysia, managed to complete all the questions in the questionnaires. The data collected were analyzed using SPSS and SmartPLS. It was found that organizational culture and technological acceptance influenced the 1BestariNet application but service quality did not. As such, this study had been conducted to fill in the gaps in previous research, especially in terms of the extent of the influence of service quality, organizational culture and technology acceptance on the 1BestariNet application. Future research directions were.....

3356 hits

The study was conducted to examine the effect of service quality and perceived value on customer satisfaction using a sample of 150 usable questionnaires gathered from undergraduate students in one public university in Sarawak, Malaysia. The outcomes of hierarchical regression analysis showed four important findings: firstly, relationship between perceive value and reliability significantly correlated with customer satisfaction. Secondly, relationship between perceive value and responsiveness significantly correlated with customer satisfaction. Thirdly, relationship between perceive value and assurance significantly correlated with customer satisfaction. Fourthly, relationship between perceive value and empathy significantly correlated with customer satisfaction. This result confirms that perceive value does act as a partial mediating variable in the service quality models of the organizational sample. In addition, implications and limitations, as well as directions for future research.....

1216 hits

The Higher Education Institutions (HEIs) are forced to improve their quality of service due to certain reasons. This includes the declining of graduates quality, stiff competition and the pressure of statutory and funding bodies. In order to ensure the quality of HEIs product they choose the certification of ISO 9000:2000. The purpose of the study is to determine the academic management and teaching and learning evaluation are fulfill the ISO 9000:2000 and to examine all activities and processes in teaching and learning are meet specified requirements set by statutory bodies and stakeholders. The sample consists of 100 undergraduate students who are studying in the FBE. A structured of 50 closed ended items questionnaires were used to collect the data. This study uses descriptive statistic. The finding confirms that FBE has the entire requirement set by ISO 9000 and met the standard set by statutory bodies and stakeholders...

1234 hits

2408 hits

This study was conducted to ascertain the management of safety in secondary schools located in the Northern Kinta District, Perak. The aspects of school safety studied were social dimension and physical dimension. This study was also conducted to find out whether a significant relationship existed between the social dimension and physical dimension towards school safety. The study sample consisted of teachers who had undergone the Higher Order Thinking Skills (KBAT) Course for Lower Secondary and a questionnaire was utilised as the study instrument. The data collected was then analysed to ascertain the practices, effects, limitations and findings from the school safety management programme which had been conducted for 11 years. The data was analysed using the Statistical Package for Social Sciences (SPSS) Version 20.0 and also using descriptive analysis in the form of percentages and frequencies. The findings showed that 6 factors had a significant co-relational relationship (Truancy, .....

1075 hits

This study aims to highlight the importance of knowledge management and the factors influencing its implementation within the public sector organizations in Dubai. This study provides a clear understanding of the concept of knowledge management in the public sector and the ability of these sectors to collect and preserve knowledge, knowledge management. This requires the development of knowledge to review and strengthen their strategies to collect document and disseminate their workforce knowledge in order to achieve better institutional performance and to ensure that the knowledge of outstanding expertise and competencies remains within the institution even after leaving their sources for the organizations. Data were collected by distributing questionnaires to 215 systematic randomly sampled respondents from seven public departments. Data collected were analyzed by using descriptive and inferential statistics. It was found that all the independent variables were significantly related .....

570 hits

In recent years, the concept of Knowledge Management has expanded widely in government and private sectors. The last five years have witnessed intensive discussions on Knowledge Management and its importance. The aim of this study is to examine the relationship between Knowledge Management and its aspects and its impact on the performance of the governmental institutions in the Emirate of Dubai from the point of view of the managers of these institutions. This study attempts to use the analytical descriptive method to address the subject of the research. In this light, the analytical framework drawn integrates these approaches and can be applied in empirical studies. The study uses the questionnaire in data collection, which is valid and reliable according to the Cronbach’s Alpha value. A Multiple linear regression analysis has been used to predict the OP based on KG, KSR and KST. The findings showed that KG, KSR and KST were the key predictors of OP as these explained 49.6 perc.....

680 hits