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Oral communication used by polytechnic marketing students during industrial training and the employers needs

Abstract

The objective of this study was to investigate the gap between the English language requirements needed for marketing industries in Malaysia and the English competency of graduates in polytechnics. In addition, this study also aims to investigate how the oral communication skills taught at polytechnics prepared the students for their industrial training and the types of oral communication skills that the employers would require their employees to possess at the workplace. The research design for this study is a descriptive case study that was analysed through qualitative methods. The instruments used for this case study were obtained from questionnaires, weekly journals, students’ final report, supervisor’s report and in-depth interview. The result from the research establishes that Malaysian marketing industry employers perceive that the graduate employees’ English oral communication skills are still below their expectations from a range of (2.93) (sd.....

Thesis Published 2019 2367 hits Available

Teacher's feedback-effects on student's behaviour during English Language classroom lesson

Gunadevi Jeevi Subramaniam

Abstract

This study examines the effects of teacher's feedback on students' behaviour. It is a case study involving an English Language and a class of Semester 2 students. The techniques used to collect data were video-recording and interviewing. I English Language lesson was video-recorded. After the recording the teacher and a few students were interviewed. The interviews were audio-recorded. The recordings of the lessons and the interviews were then transcribed. Analysis of the lessons showed that the teacher provided feedback explicitly and implicitly. Explicit feedback was expressed verbally and non-verbally. Verbal feedback comprised of that made linguistically as well as non linguistically. Linguistic feedback given was categorized further into acceptance, non acceptance, check, elicitation, correction and opinion. The findings showed that teacher feedback motivated students to participate in classroom discourse, encouraged students to think critically, .....

Thesis Published 2008 362 hits Available

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