This dissertation seeks to investigate the importance of supervisor-subordinate relationships on subordinates' organizational attitudes and well-being. Prior research on this relationship has been conducted, and consistently and extensively examines the effects of supervisors' perceived attitudes and behaviors on organizational work-related outcomes. The majority of this work emphasizes communication (e.g., Bisel, Messersmith, & Kelley, 2012; Czech & Forward, 2013; Forward, Czech, & Lee, 2011), performance (Campbell & Swift, 2006; Dunegan, Uhl-Bien, & Duchon, 2002; Wakabayashi, Chen, & Graen, 2005; Wang,Law, Hackett, Wang, & Chen, 2005) and trust (Gomez, & Rosen, 2001; Knoll & Gill, 2011; Paille, Grima, & Bernardeau, 2013). Despite this abundance of research, more is required to investigate the supervisor-subordinate relationship and specifically the assessment (positive vs. negative) of this interaction on well-being, since the examination of 'soft outcomes' is critically needed (e.g......

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The research was carried out to study emotional intelligence and conflict management styles using employees in the Human Resources Division at XYZ University in Malaysia. Specifically, it aims to examine the correlation of supervisors' emotional intelligence assessed by themselves and by their subordinates. Second, this study explored if there is a relationship between emotional intelligence possessed by the supervisors and styles of handling conflict as reported by their subordinates. Three sets of surveys were used to measure the results: Emotional Quotient Index CEQI) (Self-rating), Emotional Quotient Index (EQI) (Observer) and Rahim Organisational Conflict Inventory-II (ROCI-II) Form A surveys. Results from these surveys showed that supervisors had the highest ratings on empathy but the lowest on selfregulation. Subordinates used more integrating and compromising styles when handling conflicts with their supervisors, while dominating styles were the least used. Results from multipl.....

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In the evolving globalization in Malaysia, many organizations employ online communication platform for faster decision making, easier collaboration on assignments and greater recognition of employees for achievement and rewards. However, this additional medium of communication posts a risk of uncivil online comments that can lead to lower unproductively among employees that reduces employees’ well-being and increases organizations costs. Therefore, this paper aims to explore the negative consequences of online incivility, in particular in Malaysia, considering aspect of negative moods as possible mediator in the relationship. In addition, problem solving conflict management styles is also discussed as a social support that may decrease the negative consequences of online incivility based from sound literature review. Plausible hypotheses are also then derived from the constructive arguments. This study is consistent with the objectives of Eleventh Malaysian Plan (2016-2020) and Trans.....

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This study is a design and development-based research which intends to develop a module specifically to be implemented on adolescents to help enhance their emotional competence and also to test the content validity ofthemodule. Seven professionals with experience in dealing with adolescent emotional issues were recruited to validate the module. A rating scale based on this is constructed to be evaluated by the professionals. The overall validity was calculated based on the percentage of agreement between the professionals. The Emotional Competency Module received an overall validity rating of 85.6%. Therefore, there is evidence that shows that this module is suitable to be implemented to enhance the emotional competency level of adolescents..

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Violation of workplace norms is perceived as incivility and could potentially bring negative consequences to psychological health and organizational attitudes. Given this, abundant research on incivility is conducted to look at the dynamics, causes, and outcomes of incivility and its negative impacts on employees’ well-being. Up until this date, no work of bibliometric study has been carried out and published. Therefore, this paper aims to analyze, and reports published works related to incivility based on the data obtained from the Scopus online database. Using standard bibliometric indicators, this article reports the growth rate of publications, analysis of the citation, global trends and research productivity. A total of 594 valid published documents is retrieved and finalized based on selected keywords search results. The results show that there is an increased growth rate of incivility literature, particularly in nursing and health-related area. The plausible reason for this is.....

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In disruptive need to create healthy workplace in organization, in other side, 98% employee experienced workplace incivility. Most of experienced workplace incivility instrument is developed and validated in English, and has not been much studied about experience workplace incivility instrument adapted from English to Indonesia. Hence, the research aims to cross-culturally adapt the Workplace Incivility Scale. The process of the translation and culture adaption is referred to the guidelines for the cross cultural adaptation process, as suggested by Beaton, consisting of 6 stages. The first stage is forward translation, second stage is synthesis, third stage is back translation, the fourth stage is expert committee review, the fifth stage is pilot-test, and sixth stage is submission and appraisal of all written reports by developer’s/committee. Translation is conducted using two independent translators, two language native translators, expert committee review that consisted of four ex.....

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High turnover intention is a problem in the workforce today. The purpose of this study is to determine the relationship between experienced workplace incivility and psychological well-being on turnover intention. The subjects of this study were 46 millennial employees who had worked for at least three months. Data were collected with turnover intention scale, experienced workplace incivility scale, and psychological well-being scale. Partial Least Square PLS-SEM analysis was used to analyze the data. Findings indicate that experienced workplace incivility is positively related to turnover intention, while psychological well-being is negatively related to employee turnover intention. The results show that workplace incivility affects employee turnover intention higher than psychological well-being for millennial employees. Connections and communality are characteristics of millennial employees; therefore, they consider that the environment is essential. Therefore, it is essential for em.....

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High turnover intention is a problem in the workforce today. The purpose of this study is to determine the relationship between experienced workplace incivility and psychological well-being on turnover intention. The subjects of this study were 46 millennial employees who had worked for at least three months. Data were collected with turnover intention scale, experienced workplace incivility scale, and psychological well-being scale. Partial Least Square PLS-SEM analysis was used to analyze the data. Findings indicate that experienced workplace incivility is positively related to turnover intention, while psychological well-being is negatively related to employee turnover intention. The results show that workplace incivility affects employee turnover intention higher than psychological well-being for millennial employees. Connections and communality are characteristics of millennial employees; therefore, they consider that the environment is essential. Therefore, it is essential for em.....

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Purpose: Academia is known for its high competitiveness, with prestige and diverse responsibilities and achievements being decisive determinants of success resulting in academic incivility. This paper extends Lazarus and Folkman's theory of stress by examining the moderating role of interpersonal justice (IJ) , as supervisory support, on academics' job satisfaction and depressivity. Design/methodology/approach: The study recruited 185 academics from a public university in Malaysia to participate in a survey. Using the partial least squares- structural equation modeling (PLS-SEM) analysis, academic incivility was negatively related to job satisfaction, whilst positively related to depressivity. Findings: As hypothesized, it was found that the predicted detrimental effect of academic incivility on job satisfaction was buffered by perceiving high IJ from their immediate supervisors, i.e. deans or heads of department. An unanticipated finding was that there was a stronger relationship betw.....

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The study aims in developing and testing the reliability and validity of Self-Help Guide for Stress Management Strategies application module. The module is developed using extensive literature reviews to explore and determine the stressors, the negative consequences, techniques and effective strategies in addressing stress a student has. The significance of the app module is its potential in offering the information online that is self-help and is accessible to off-campus students. There are three main parts; online activities, offline activities and a podcast; along with detailed definition, self-assessment, techniques and strategies, stress management stories, and stress-free activities revealing its novelty and uniqueness. The outcome of the app module is the manual for facilitators, and a handy interactive mobile application for students that will be useful as a teaching aid in stress and health related subjects using emotional intelligence and conflict management styles.....

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