The need for efficient and effective university administration, especially concerning university data and information management, cannot be overemphasized. As the world advances in the 21st century, the need to further use advanced management information system (MIS) tools in university administration also arises. Therefore, there is a need to find out if Ogun State Government-owned universities have and use MIS in their day-to-day running since data and information are significant parts of achieving university objectives. Because of this, using a descriptive survey of the non-experimental design, this study investigates MIS and university administration in Ogun State, Nigeria, with a special focus on Government-owned Universities. The sample comprised 128 staff of two State universities in Ogun State, Nigeria. An instrument titled "Management Information System and Information Administration in Universities Questionnaire (MISIAUQ)" (r = 0.75) was used to collect data, while analysis w.....

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It is imperative to have a thorough awareness of the relationship between ISO 9001 quality management and customer satisfaction. It is on this basis that this study aims to analyze the link that exists between customer satisfaction and ISO 9001 Quality Management proxies by dedication to quality, employee participation, and fact-based management. The descriptive survey design was used for this study, and primary data were collected using a self-developed questionnaire from 630 randomly chosen respondents from a population of 17836 employees of 30 manufacturing companies in Lagos State, Nigeria. Deming’s Theory of Total Quality Management and Signaling Theory underpinned the study. The Statistical Package for Social Scientists (SPSS 21.0) was used to evaluate the four hypotheses raised using the Pearson Product Moment Correlation Coefficient at 0.05 significance level and multiple regression. The study found that dedication to quality, and employee participation have a significant pos.....

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The challenges and opportunities in the implementation of the Results-Based Performance Management System were determined in this study. A combined quantitative and qualitative design was applied in this study, using a survey questionnaire and an interview as an instrument. The teachers and the school heads were the respondents to this study. The weighted mean and a t-test were used to treat the quantitative data, while thematic analysis was used for the qualitative data. The findings revealed that the challenges encountered in the implementation of the Results-Based Performance Management System in the Alfonso Lista District were that “no second review is done, infrequent feedback, no comprehensive team assessment, and cross-comparison are not required." There is a significant difference in the perceived challenges in the implementation of the Results-Based Performance Management System (RPMS) by the two groups of respondents. Teachers' perception of the different challenges was sig.....

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In today's VUCA world, a crisis can strike at any time. An organization must always be ready to face a crisis by ensuring that the organization has not only equipment or procedures for managing a crisis but also employees who are efficient in handling a crisis to prevent the failure of the organization. In order to disseminate knowledge, it is important to expand research on crisis leadership competencies. Keeping this in mind, the goal of this study is to identify the most important leadership competencies during a crisis. Using the Fuzzy Delphi Method (FDM), this study aims to obtain expert agreement on the construct of humanistic competency for middle leaders in Malaysia's Ministry of Education (MOE). An instrument containing constructs and a list of elements waweres presented to a total of 15 experts from related fields. According to the findings of this study, the expert panel agreed with the presented constructs and elements of crisis management competencies for middle leaders in.....

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The study identified the relationship between teacher leadership and teacher commitment of teachers in National Type Secondary Schools (NTSS) in Klang, Selangor. The study employed a quantitative approach by using a questionnaire survey. A total of 346 teachers were selected as respondents through two-stage sampling techniques; disproportionate stratified sampling and simple random sampling method from 20 NTSS in Klang, Selangor. Based on Katzenmeyer and Moller’s (2001) seven dimensions of the Teacher Leadership Scale and three dimensions of the Teacher Commitment Scale by The (2019), the study unraveled that the level of teacher leadership (M=4.174; SD= 0.336) was at a high level and the level of Teacher Commitment (M=4.67; SD=0.405) was at a Quite High level. Moreover, the t-test revealed that there was a significant difference in terms of gender for teacher commitment [t (344) =3.369; p = 0.001]. Furthermore, One-Way ANOVA revealed that there was no significant difference in teach.....

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Kepimpinan instruksional sering dikaitkan dengan pembelajaran pelajar, kompetensi pengajaran guru dan seterusnya prestasi sekolah. Maka tidak hairanlah salah satu elemen penting dalam kepimpinan instruksional ialah penyeliaan dan penilaian pengajaran guru yang amat signifikan dengan ketiga-tiga perkara tersebut. Malah, Surat Pekeliling Ikhtisas Bil.3/1987 turut dijadikan punca kuasa untuk seorang pengetua itu melaksanakan penyeliaan dan penilaian terhadap guru di sekolah. Melalui penyeliaan dan penilaian pengajaran guru, kualiti pengajaran dan pembelajaran guru dipercayai akan lebih terjamin. Namun dalam kalangan guru-guru, elemen penyeliaan dan penilaian pengajaran sering kali dilihat sebagai medan untuk menghukum berbanding matlamat asal iaitu penambahbaikan pengajaran. Berdasarkan isu tersebut, timbul persoalan adakah situasi ini berpunca daripada kurangnya penekanan elemen kemanusiaan dalam model-model kepimpinan instruksional sedia ada. Justeru, kajian ini akan menyelusuri kemelut.....

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Kepimpinan pendidikan mendambakan Pengetua/Guru Besar (PGB) yang mempunyai ciri sahsiah unggul, berkebolehan dan berprestasi tinggi selaras dengan hasrat kerajaan melalui Anjakan Ke-5 Pelan Pembangunan Pendidikan 2013-2025, Kementerian Pendidikan Malaysia. Isu kepimpinan PGB yang diragui seperti gaya komunikasi yang lemah, membuat keputusan dengan emosi, kurang empati, dan pilih kasih boleh menjejaskan kredibiliti pemimpin. Oleh itu, kertas konsep ini bertujuan untuk meninjau pengaruh kepimpinan moral PGB dan penglibatan masyarakat terhadap kecemerlangan sekolah. Kajian ini melaksanakan Model Kepimpinan Moral berdasarkan lima dimensi iaitu (a)Membina komuniti Sekolah (b)Menunjukkan keadilan (c)Menunjukkan kejujuran (d)Menghormati warga sekolah dan (e)Berkhidmat untuk warga sekolah. Diharapkan kajian ini berperanan sebagai garis panduan kepada PGB untuk mengutamakan kepimpinan moral semasa mentadbir sekolah. Saranan kepada pihak berkepentingan seperti KPM, IAB, JPN, dan PPD mengambil se.....

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Pada era Society 5.0, penguasaan dalam bidang pendigitalan merupakan satu kemahiran yang wajib dikuasai oleh para pendidik. Hal ini kerana, pengajaran dan pembelajaran di sekolah tidak lagi terbatas pada pedagogi tetapi juga heutagogi, peeragogi dan cybergogi. Sehubungan itu, sebagai seorang Pembimbing Instruksional (SISC+) bukan sahaja memberi penekanan kepada membimbing guru terhadap Pembangunan Profesional (PP) guru di dalam bilik darjah mahupun perubahan kemahiran pedagogi yang lebih baik dalam pengajaran dan pembelajaran, malah Pembimbing Instruksional, SISC+ memberi penekanan ke atas amalan bimbingan berteraskan teknologi digital selaras dengan pendidikan masa kini mengikut landskap era Pendidikan 5.0. Rentetan daripada itu, kajian literatur ini dijalankan dengan pencarian artikel yang berkaitan "bimbingan instruktional" dan "teknologi digital" melalui capaian dalam pangkalan data seperti ERIC, ProQuest, Emerald dan Google Scholar. Bagi tujuan artikel ini, analisis dijalankan dan.....

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Kepimpinan sekolah merupakan salah satu faktor utama dalam memacu kecemerlangan sekolah. Kepimpinan transformasi pengetua merupakan satu keperluan untuk menghadapi perubahan drastik dalam pendidikan mengikut perkembangan semasa. Kertas konsep ini membincangkan tujuan kajian dilaksanakan iaitu mengetahui tahap kepimpinan transformasi pengetua, tahap keberkesanan mengikut persepsi guru, hubungan dan pengaruh antara kepimpinan transformasi dengan keberkesanan sekolah. Selain itu, model-model kepimpinan transformasi, kajian lepas dan metodologi berkaitan kajian ini turut dibincangkan. Kata Kunci: Kepimpinan transformasi, perubahan drastik, kecemerlangan sekolah..

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Kajian ini bertujuan untuk mengkaji amalan kepimpinan instruktional berkenaan menentukan kesediaan pekerja dalam menghadapi perubahan dan inovasi di tempat kerja terutamanya dalam proses pendigitalan dokumen. Kajian ini menggunakan pendekatan kuantitatif dengan reka bentuk kajian secara tinjauan berdasarkan soal selidik. Ia melibatkan 30 orang pensyarah yang menjawat jawatan Ketua Jabatan/ Ketua Unit yang dipilih secara rawak di Politeknik Sultan Idris Shah. Data telah dianalisis menggunakan ujian deskriptif. Dapatan kajian terdiri dari elemen penyediaan sumber instruksional, eleman mengekalkan kadar kehadiran, elemen kajian pembangunan profesional pensyarah, kajian memaksimumkan masa intruksional, kajian memantau kemajuan pelajar, kajian maklum balas pengajaran pembelajaran,dan pelaksanaan kurikulum. Secara keseluruhannya, dapat dilihat bahawa ketua jabatan di Politeknik Sultan Idris Shah yang terlibat dalam kajian ini mengamalkan ciri-ciri kepimpinan instruksional dengan mengamalkan .....

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