UPSI Digital Repository (UDRep)
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1591 | 2023 Article | The role of communication skills in persuading customers to purchase products Tian,Hui Ling This paper experimentally investigates the role of communication skills in persuading customers to purchase products. This paper aims to inform readers about communication skills and how they utilize them to encourage consumers to buy things because if a salesperson has excellent communication skills, he can easily persuade clients to purchase the products. The exploratory research included 100 people, 24 men and 76 women, who cooperated with this study. A legal and reliable two-section survey was used to collect information about the population and to answer specific questions about communication skills. According to the results, several people believe that communication skills are crucial and effective in persuading customers to buy a product. The study results include advice for salespersons who want to convince customers to buy their demand and information for customers who wish to purchase products from salespeople.
Keyword: Role, Communication skills, Persuading customers, Purch..... 230 hits |
1592 | 2019 Thesis | Peranan guru dalam interaksi yang sensitif dan responsif terhadap kanak-kanak di tadika Nur Ayuni Ahya Mohd Fisol Kajian ini bertujuan untuk meneliti peranan guru dalam interaksi yang sensitif dan
responsif terhadap kanak-kanak di TADIKA swasta Negeri Kedah. Kajian ini juga
meneliti perbezaan bentuk interaksi antara guru dengan kanak-kanak dan juga untuk
mengkaji inisiatif aktiviti yang dilakukan oleh guru untuk menggalakkan kanak-kanak
berinteraksi. Kajian gabungan digunakan dalam kajian ini. Kajian kualitatif melibatkan
analisis tematik berdasarkan Miles dan Huberman. Sampel kajian seramai tiga orang
peserta yang terdiri daripada guru tadika swasta. Kajian kuantitatif pula
menggunakan kaedah kajian tinjauan yang terdiri daripada 63 orang peserta kajian
juga terdiri daripada guru TADIKA swasta. Instrumen yang digunakan ialah borang
soal selidik yang terdiri daripada 25 item ini dibina berdasarkan dapatan tema
daripada kajian temubual. Nilai kebolehpercayaan untuk instrumen kajian mendapati
nilai kebolehpercayaan Alpha Cronbach yang tinggi (α=0.87). Keputusan Ujian
Kenormalan data soa..... 227 hits |
1593 | 2023 Article | Recruitment challenges for International Schools in Malaysia Sok,Yee Leong There is a critical need for international schools to attract and retain quality teaching staff to ensure the quality of learning for the students and maintain their competitiveness within a dynamic market. This paper reports the findings of a study that investigates teacher recruitment challenges in international schools in Malaysia. A series of semi-structured interviews involving four management personnel from a sample of international schools revealed six recruitment challenges and five solutions highlighted by the participants to respond to these challenges. Such identification of the challenges and solutions would enable administrators to plan for the talent pipeline of their institutions and prepare for unknown disruptions that might occur in the future. This study offered empirical proof of the administration's difficulties during the hiring process and their solutions. Researchers and human resource managers or practitioners facing comparable recruitment challenges can apply t..... 204 hits |
1594 | 2023 Article | Pola komunikasi interpersonal antara Ibu Bapa dan Remaja dalam kalangan keluarga B40 Nur Ashikin Abdul Rahman Komunikasi interpersonal dipengaruhi oleh budaya dan persekitaran yang memberi kesan terdapat perkembangan psikososial seseorang individu. Corak komunikasi lebih mesra dan harmoni dengan kewujudan satu interaksi interpersonal yang mengekalkan keseimbangan sistem keluarga. Kajian ini telah dijalankan bertujuan untuk mengetahui tentang hubungan komunikasi interpersonal antara ibu bapa dan remaja B40 daripada pendekatan psikososial. Kajian ini menggunakan reka bentuk kuantitatif dan dianalisis dengan menggunakan analisis deskriptif dan inferensi. Sampel kajian ini terdiri daripada remaja B40 yang berumur 16-25 tahun di Sungai Petani dengan melibatkan seramai 109 orang. Kajian ini menggunakan alat pengukur Revised Family Communication Patterns (1990). Data kajian dianalisis menggunakan aplikasi SPSS. Dapatan kajian menunjukkan responden mengamalkan kedua-dua bentuk komunikasi orientasi perbualan dan orientasi keakuran pada tahap yang tinggi dan seimbang. Kajian ini menunjukkan bahawa komun..... 240 hits |
1595 | 2023 Article | Modularizing an acting imagination activity for Malaysian Secondary School Theatre activities Nadhilah binti Suhaimi The primary aim of this study was to develop an Acting Imagination Activity Module that can effectively augment cognitive capabilities within the context of secondary school theatre co-curricular activities. The development of this activity module is grounded in the incorporation of imagination techniques developed from Stella Adler's Acting Theory, Constructivism Theory, and Richey and Klein's DDR Model. The assessment of the module's usability is carried out over two cycles, applying the Delphi Method. The findings obtained from the needs analysis and literature review suggest a dearth of specialized modules and reference materials employed for theatre co-curricular activities, particularly in the context of acting in Malaysian secondary schools. Moreover, the primary objective of developing and implementing this activity module was to augment students' cognitive capacities, in accordance with the National Education Philosophy and Student Aspirations. The objective of this research w..... 218 hits |
1596 | 2023 Article | Learning stations in enhancing remedial pupils basic numeracy post-pandemic a case study Fu,Sai Hoe This case study aims to explore the usage of learning stations to teach basic numeracy and to engage level one remedial pupils to learn basic numeracy after pandemic. After the pandemic, many factors will determine whether remedial pupils struggle to grasp basic numeracy skills, especially in light of the new educational norm that the COVID-19 pandemic has provoked. However, learning stations can assess pupils’ understanding through its unique features, improving pupil’s learning numeracy, especially in this post-pandemic COVID-19. Data was collected from three remedial officers via interview and five remedial primary level one pupils in Sandakan, Sabah through observations. On top of that, analysis of documents such as APDM data and numeracy screening data were performed to gain a comprehensive picture of this usage of learning stations. Findings reveal that learning stations were potentially useful to teach basic numeracy for that remedial primary level one pupil, in particular, ..... 149 hits |
1597 | 2009 Thesis | Cooperative group work as a stimulus to enhance narrative essay writing Praim Kumar Krishnasamy This study was conducted to find an alternative method to teach writing besides the ones which are
already in practice. This study was conducted in a selected secondary school in Ipoh. 60 students
were selected and split into 2 groups of 30 each. One was the control group and the other was the
experimental group. Various methods were used to gather data. Questionnaires, written essays and
interviews were used. The findings revealed that the group which underwent treatment improved
significantly suggesting that the cooperative group work is indeed an effective way to teach
writing.Educators have to place more emphasis on group work in teaching writing.
.. 318 hits |
1598 | 2005 Thesis | The effectiveness of cooperative learning in improving reading comprehension among ESL students : a case study Balakrishnan Govindasamy This study was undertaken to investigate the effectiveness of Cooperative Learning method in
improving reading comprehension. The study intended to find out if the use of Cooperative Learning
method can bring about improvement in the post-test scores after treatment as compared to the
pre-test scores. The one-group pre-test post- test experimental design was adopted in this study in
order to discover the effectiveness of Cooperative Learning method in improving reading
comprehension. Twenty form four students of a National Secondary school served as samples in this
study. At the beginning stage of the experiment, a pre-test was administered to the group of
students. Subsequently the group was exposed to the Cooperative Learning method treatment. At the
final stage of the experiment, a post-test was administered. Data in the form of scores from the
pre-test and post-test were collected to be analyzed. A comparison of mean scores between the
pre-test and pos..... 296 hits |
1599 | 2012 Thesis | The usage of digital games in learning biology among form four students in Malaysia Suresh Kumar Joseph This study investigated the usage of Digital Games (DG) in learning Biology
among Form Four students in Malaysia. It is aimed at identifying general overview of the
students’ interest in using DG in learning of Biology. It also explored the effectiveness as
well as the problems faced by students’ while using DG in the learning process. This
study was conducted in a sub-urban secondary school in Kinta District, Perak. Six Form
4, consisted of four males and two females students participated in this study. A
qualitative research design was utilized to answer the research questions. Individual indepth
interviews and also laboratory observations were carried out to collect the data
needed for this study. The data was analysed using coding. ‘Verbatim Transcripts’ were
used to describe the data. Analysis of the data reveals that DG arouses students’ interest
as well as motivates them in learning Biology. In addition, the results also indicate that
students gain benefits ..... 348 hits |
1600 | 2023 Article | Exploring the redesign value of Chinese traditional Auspicious patterns in the context of modern design Sun,Jing Chinese traditional auspicious patterns have a history of thousands of years since primitive times. After the Ming Dynasty, auspicious patterns with multi-element combinations appeared and were widely used in people's lives, but nowadays, their application in life is very scarce. Because their style no longer aligns with the modern aesthetic, they must be redesigned. This paper studies the transformation from traditional Chinese auspicious patterns to modern patterns, mainly using qualitative research, expert interviews, studio research, and questionnaires. The three principles of Chinese traditional auspicious pattern redesign and the APR four-step method summarized in this study can provide a reference value for other auspicious pattern redesigns. It is conducive to their promotion and application to promote the application of auspicious patterns in daily life.
Keywords: Chinese traditional auspicious patterns, redesign, modern design, transformation.. 217 hits |
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