The aim of the study is to examine the tri-dimensional relationship between Lean, perceived service quality, and patient satisfaction in public Lean hospitals, in Malaysia. This study employs quantitative approach to collect feedback from 48 public Lean hospitals in Malaysia. Partial Least Square-Structural Equation Modeling was employed to investigate the proposed measurement model and structural model. The findings showed that overall synergic effects of Lean practices particularly in the Strategy and alignment, Behaviour and engagement, and Process management have significant and positive relationship with perceived service quality. Additionally, perceived service quality has been found to have significant and positive relationship with patient satisfaction. However, none of the Lean practices has a significant impact on patient satisfaction. Such weak direct relationship between Lean and patient satisfaction is due to the lack of mediating effect contribution. Hence, med.....

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The objective of this study is to investigate the relationships between engagement, attitudes, anxiety, and Mandarin achievement among Malaysian learners of Mandarin as a foreign language (MFL). It also aims to examine the role of self-efficacy in mediating between determinants of MFL achievement. A quantitative study was selected to answer five research questions. Four sets of instruments adapted from the previous study were used to measure Self-efficacy, Engagement, Attitude and Anxiety. The Psychometric properties of the instruments were evaluated via experts' comments, while the internal consistencies were examined through Cronbach's alpha. The values of Cronbach's alpha ranged from .746 to .915, indicating the instruments’ appropriateness and suitability. 614 MFL learners from Malaysian public universities were chosen as a sample through cluster sampling. Exploratory Factor Analysis (EFA), Confirmative Factor Analysis (CFA), Structural Equation Modelling (SEM), and M.....

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Kajian bertujuan untuk menentukan hubungan partikel terampai PM10 dan PM2.5 dengan parameter meteorologi melibatkan suhu, kelembapan, kelajuan angin serta simptom penyakit pernafasan iaitu batuk, selesema, bersin, dan sesak nafas. Kajian menggunakan kaedah pencerapan di lapangan, borang soal selidik dan dapatan data sekunder dari Jabatan Meteorologi Malaysia. Data mentah dari pencerapan, soal selidik dan data sekunder yang diperolehi dianalisis secara deskriptif melibatkan purata, median, maksimum dan minimum dan seterusnya dianalisis secara inferensi menggunakan ujian parametrik dan bukan parametrik. Dapatan kajian menunjukkan bahawa pola partikel terampai PM10 dan PM2.5 adalah sangat tinggi di bahagian pusat bandar dan tinggi di beberapa kawasan pinggir bandar yang berdekatan dengan kawasan industri. Pola partikel terampai yang tinggi ini sangat mempengaruhi parameter meteorologi terutamanya suhu dan parameter kelembapan juga terkesan dengan pengaruh kekuatan yang sederhan.....

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Formative assessment has become a most discussed topic when many countries recognized the importance of assessment for learning in enhancing students’ holistic development. Most of the times, teachers are not quite clear with the differences between assessment of learning and assessment for learning. In Malaysia, teachers still feel uncomfortable with the implementation of formative assessment compared to summative assessment due to the heavy workload to prepare the tests by themselves. Hence, this study was conducted to examine the role of leaders and how the leader’s role was associated with teachers’ formative assessment practices in schools. An online questionnaire was administered to a total of 198 randomly selected teachers from 25 public primary schools in Petaling. A descriptive correlational research design was employed to identify the relationship between these two variables. The findings indicated that there was a moderately strong linear relationship between the role .....

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The results of this study are: 1) the guided inquiry learning model is more effective than the conventional model on the science learning outcomes of grade IV students on the material properties of light in the Prince Diponegoro Cluster, Demak District, as evidenced by the t-test, namely the t-hit value of 4.722. Because the value of t-hit > t-tab (4.722 >2.005) means that Ho is rejected and Ha is accepted, so hypothesis 1 is accepted, 2) the jigsaw learning model is more effective than the conventional model on the science learning outcomes of fourth grade students on the material properties of light in the Prince Diponegoro Group, Demak District, as evidenced by the t test, namely the t-hit value of 5.572. Because the value of t-hit > t-tab ((5.572 >2.018) means Ho is rejected and Ha is accepted, hypothesis 2 is accepted, 3) the jigsaw learning model is more effective than guided inquiry on the science learning outcomes of fourth graders on the material properties of light in the Pri.....

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The purpose of this study was to develop media, to determine the feasibility and effectiveness of the Next Flipbook maker-assisted e-module in increasing students' literacy. Data collection techniques used are test techniques, interviews, and questionnaires. While the data obtained in this study in the form of quantitative and qualitative data including learning observations, product validation, and student interest in learning. The data sources in this study were fifth grade students and elementary school teachers in Kradenan District, Grobogan Regency. The e-module development design assisted by Next Flipbook maker and which has been developed by researchers consists of 3 parts, namely planning, process and content. The feasibility of the product is seen from the validation results of material experts, media experts and linguists. From the material expert validation process, the average results obtained are 3.47 with a percentage of 86.75% in the very appropriate category, media expe.....

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This study examines the raters’ assessment quality when measuring teachers’ competency in Classroom Assessment (CA) using the Many Facet Rasch Model (MFRM) analysis. The instrument used consists of 56 items built based on 3 main constructs: knowledge in CA, skills in CA, and attitude towards CA. The research design of this study is a quantitative method with a multi-rater approach using a questionnaire distributed to the raters. Respondents are 68 raters consisting of The Head of Mathematics and Science Department, The Head of Mathematics Panel, and the Mathematics Teacher to assess 27 ratees. The ratees involved in this study are 27 secondary school Mathematics teachers from Selangor. The results show that among the advantages of MFRM are that it can determine the severity and consistency level of the raters, also detect bias interaction between rater and ratee. Although all raters were given the same instrument, the same aspects of evaluation, and scale category, MFRM can compare.....

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The study aimed at knowing and analyzing the need, design, properness and effectiveness of ethnoscience based e-Book SAC development to promote scientific literacy of Natural Science Subject-theme 6 of the fifth grader of Elementary School in Mranggen Demak. This study is a research and developmental model referring to Borg & Gall consisting of 10 phases simplified in four stages, i.e., preliminary stage, development and validation, field test and dissemination. In collecting the data, the study used observation, interview, questionnaire of need and expert validation sheet, student achievement test and documentation. The data analysis was qualitatively and quantitatively done. The subject of the study was 7 teachers and 45 students of fifth grader of Elementary School at the Sub-district of Mranggen, Demak Regency. The research result showed that the needed e-book SAC was digital book which is interactive, communicative and helping students study learning books easily, because the deve.....

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The aims of this study are to explain the educational achievements of the children of employees who are recipients of the Djarum Foundation scholarship at Djarum Company Primary Krapyak Kudus and to explain the obstacles in providing Djarum foundation scholarship assistance. Achievement relates to the assessment of how a product meets certain criteria, standards or references. In the world of education, this standard can be formulated through learning outcomes of scholastic subjects that can be measured quantitatively, and qualitative observations, especially in the fields of social knowledge. Meanwhile, Corporate Social Responsibility (CSR) is a concept which means that companies must have responsibilities towards employees, the community, and the surrounding environment in every operational activity. This research is a type of qualitative descriptive research. Sources of data in this study are primary data and secondary data. Data collection techniques using interviews, observation a.....

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In a normal situation, a university is constantly utilizing standard statistical analysis tools to provide a student's ranking through their academic achievement. The tools provides analysis of pairwise comparison among students on their academic performance but unfortunately visualization of the results is limited to the use of line graph, histogram, tables and boxplot which are not easily explained. In this study, another way of analyzing the pairwise comparison of academic performance on Mathematics among students is introduced that is by using interaction graph which is based on a weighted directed graph approach. The ranking of student’s performance in Mathematics is calculated using Page Rank (PR) algorithm. A sample of final examination result for twenty-one students whom enrolled in Mathematics courses in Fakulti Sains Komputer dan Matematik (FSKM), UiTM Shah Alam are investigated. Their performance by marks in two Mathematics courses taken before the pandemic and three Mathe.....

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